A company is looking for a Data Engineer - Analytics & Observability Platform.
Key Responsibilities
Partner with the field service desk team to address inquiries and issues related to the multi-sensor annotation tool
Provide technical support for applications used by internal teams and clients, ensuring high-quality communication and resolution of issues
Document support cases, collaborate with product teams, and assist in training new support team members
Required Qualifications
5 - 8 years of experience in technical support or similar roles
Bachelor's degree in Computer Science, IT, or a related field (or equivalent practical experience)
Strong analytical and troubleshooting skills with a solution-oriented mindset
Proficiency in Python or JavaScript, and experience with PostgreSQL and MongoDB
Familiarity with cloud file management processes and handling large datasets
Data Engineer • San Bernardino, California, United States