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Program Director - Gracie Barra North Phoenix
Program Director - Gracie Barra North PhoenixGracie Barra Arizona • Phoenix, AZ, US
Program Director - Gracie Barra North Phoenix

Program Director - Gracie Barra North Phoenix

Gracie Barra Arizona • Phoenix, AZ, US
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  • [job_card.full_time]
  • [job_card.part_time]
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Job Description

Job Description

Salary : $2,000 / monthly (Initially) + Commissions

Gracie Barra is actively seeking a passionate Jiu-Jitsu Program Director who would be excited to join the staff at our GB North Phoenix, AZ school!

We are seeking an experienced and passionate Jiu-Jitsu Program Director to join our team. Responsibilities include curriculum development, class scheduling, instructor coordination, and program growth. The ideal candidate has a strong background in Jiu-Jitsu instruction, program management and is dedicated to creating a positive and thriving learning environment. Join us in shaping the future of our Jiu-Jitsu community.

The Program Director should be approachable, engaging, and enthusiastic about Brazilian Jiu-Jitsu, creating a bridge between the students and the BJJ training experience.

Join our dynamic team and become an integral part of our mission to empower individuals through the art of Brazilian Jiu-Jitsu. If you are a dedicated Jiu-Jitsu practitioner with a passion for directing and helping others reach their full potential, we would love to hear from you.

  • Position Type : Part-time / Full-time
  • Skills

Required

Sales

  • Time Management
  • Task Management
  • Communications
  • Club Management System Knowledge
  • Event Management
  • Inventory management
  • Organization
  • Phone Skills
  • Must possess excellent customer service skills;
  • Ability to relate well to children, to communicate effectively, build rapport, and maintain positive relations with members staff, and & leadership;
  • Enthusiasm, high energy and exceptional human relations and motivational skills;
  • Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions;
  • Should possess effective budgetary and programmatic experience;
  • Ability to speak effectively before groups of members, participants, volunteers or employees;
  • Ability to attract, maintain, lead and motivate quality staff and volunteer leadership.
  • Tasks and Processes

    • The Program Director is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school.

  • Answer the School's Phone, Email, Facebook Messages and any other inbound point of contact with clients
  • Manage Appointments
  • Enroll Students
  • Inventory Management / Sales of products in Pro shop
  • Ensures the effectiveness of the new students enrollment system
  • Develops the internal communication strategy, along with the Instructor, marketing department, and keeps the students updated and informed about the school, its operations and activities
  • Assists the Instructor in developing the absentee student strategy for the month
  • Develops the delinquent student strategy for the month together with the billing department
  • Assists the instructor developing the seasonal Gracie Barra school event calendar together with the Instructor and marketing department
  • Assists the Head Instructor with updating the schedule for the Gracie Barra school
  • Presents the program to the prospective student
  • Executes or supervises the new student enrollment procedures
  • Ensures the accuracy of the data on the club management system
  • Prepare Attendance Cards
  • Deals with cancellation requests, leading the canceling student not to cancel the agreement
  • Supports the accounts receivable assistant on the development of the delinquent account strategy for the month
  • Inputs and / or changes information on the billing system
  • Address any possible student complaints and recommendations
  • Ensures that the walk-in prospects are well received and offered an opportunity to schedule and introductory lesson
  • Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes
  • Schedules / confirms the introductory lesson appointment
  • Follows up with introductory lesson no shows and pending enrollment
  • Prepares the designated reports and gives it to the supervisor
  • Working Tools

    • Telegram

  • Canva
  • Google Apps
  • Monday
  • Slack
  • WhatsApp
  • Telegram
  • Zoom
  • Social Media Tools
  • Clubready
  • Work Schedule

    • Monday - Friday

    9 : 00 am to 12 : 00 pm | 4 : 00 pm to 9 : 00 pm

  • Saturday

    • 8 : 00 am to 1 : 00 pm

    Adjustments can be made according to the school-specific schedule.

    If an intro is at the school for a 12PM class the PD needs to be there

  • Dress Code

    • Off the mats

    GB Tshirt

  • Jeans, pants, or shorts
  • Tennis shoes / Sandals (No Board shorts with sandals)
  • On the Mats

    • White GB Official Uniform (GB Gi, GB Rashguard, GB Belt)

  • Personal Hygiene

    • Keep Hair and Beard Trim or well maintained.

  • Maintain a professional and clean appearance
  • Professionalism

    • Maintain a professional social media profile in line with the values of Gracie Barra.

  • Avoid debates about controversial topics such as religion and politics.
  • Compensation

    • Refer to GB HR Suggested Compensation Plan. Email michael.rocha@graciebarra.com requesting access to the document.

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    Program Director Gracie Barra North Phoenix • Phoenix, AZ, US

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