Medical Support Assistant (Advanced)-Ward Administration

The Advanced MSA work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and / or care in the community resources.

The Medical Support Assistant (Advanced) position is located at the Kansas City VA Medical Center (KCVAMC) within the Business Office Service (BOS) Service Line and provides support to various clinics throughout the Kansas City VA Healthcare network.

Duties of the position include, but are not limited to :

• Assuring coverage of all areas of responsibility
• Conducting ongoing reviews to ensure quality of work
• Ensuring accurate and timely scheduling of appointments
• Providing guidance to staff members, to include changes in policies and procedures
• Distributing and balancing workload, creating and maintaining employee work schedules
• Orienting and providing on-the-job training for new and current employees and ensuring all training requirements are met
• Organizing the work structure of his / her assigned areas and acting as a liaison between MSA and staff to resolve day to day conflicts.

Work Schedule : Thursday thru Monday, 7 : 30am-4 : 00pm

Pay : Competitive salary and regular salary increases

Paid Time Off : 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave : After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy : After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement : Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance : Federal health / vision / dental / term life / long-term care (many federal insurance programs can be carried into retirement)

Telework : Not Available

Virtual : This is not a virtual position.

Functional Statement # : 00000

Permanent Change of Station (PCS) : Not Authorized

Total Rewards of a Allied Health Professional