Job Description
Job Description
Job Title : Store Manager
Department : Stores
Reports to : Regional Sales Director / Market Leader
Status : Full-time (Non-Exempt)
Location : Springfield, MO
Job Summary :
Our Store Managers are responsible for leading and nurturing a team focused on exceptional customer experiences in a high-quality store environment. We believe true Leaders model a culture of strong partnerships that encourage growth in our ever-changing industry.
Duties / Responsibilities :
- Provide exemplary service, ensuring the customer is always top priority.
- Uphold a high standard of merchandising and operational excellence.
- Communicate consistently with area DSCs to meet and exceed sales goals.
- Hire, train, coach, and retain a team of knowledgeable Associates that model the SSG culture of partnership.
- Organize, delegate, prioritize, and follow-up to maximize productivity.
- Challenge and motivate employees.
- Effectively communicate with Store Market Leader, Sales Director, and Home Office team regularly.
- Day-to-day operations of store including inventory management, cash management, and general retail store functions.
Required Skills / Abilities :
You are an excellent communicator with strong organizational skillsYou are familiar with Microsoft Office including Outlook and Excel applicationsYou possess a self-starter attitude and a continual drive to growYou have previous sales management experienceYou possess a working knowledge of inventory managementYou have a passion for the beauty industryYou can work independently and in a team environmentYou thrive in a fast-paced work environmentYou have experience with building and maintaining business relationshipsYou enjoy problem solvingEducation and Experience :
High school diplomaManagement experience preferredRetail and / or customer service experience a plusPhysical / Other Requirements :
Lift up to 30 poundsStand / walk up to 8 hoursBenefits :
Occasional travelHealth, Dental, Vision, Life, and AD&D Insurance availableHealth Savings Account or Flexible Spending AccountEmployee Assistance Program401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly incomePTOHoliday paySam’s Club membership for you and a friend or family memberDiscounts on exclusive hair productsEmployee referral program - $1,000 potential earnings per referralSSG is an EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.