Automotive Service Advisor

Location: Fort Wayne

We are a busy, high-performing independent auto repair operation with two locations and a strong team culture. We’re looking for a motivated Service Advisor who enjoys sales, customer interaction, and working in a fast-paced shop.

• Sell recommended maintenance and repairs based on technician inspections and customer needs

• Manage promise times and technician workflow

• Communicate with customers in person, by phone, and email

• Create invoices and assist with parts ordering and dispatching

• Support daily shop operations as needed

• At least 1 year of sales experience (automotive experience a plus)

• Strong communication and organizational skills

• Comfortable working toward performance goals

• Basic computer skills (Windows, email, typing 30+ WPM)

• Valid driver’s license

• Full-time

• Monday–Friday

• No weekends

• 9-hour shifts

• Health insurance

• 401(k)

• Employee discounts

• Professional development and training

• Employee assistance program

If you’re professional, driven, and want to be part of a shop that values performance and teamwork, we’d love to hear from you.