Remote Medical Support Assistant (Medical Receptionist)

Overview

Ansible Government Solutions LLC (Ansible) is currently recruiting Remote Medical Support Assistants(Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road Sheridan WY 82801. This is a remote position; however candidates must be willing and able to work onsite if required. Working hours are Mon-Fri 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security health care and information technology. To address these challenges we employ intelligent and committed staff who take care of our customers success as if it is their own.

Responsibilities

• Scheduling appointments
• Coordinating Veteran care with community providers.
• Communicating with internal providers regarding VA Community Care processes.
• Validating and updating patient demographic information.
• Processing health records into CPRS and VISTA systems.
• Managing community care consults via HSRM and PPMS.
• Handling phone calls and inquiries professionally.
• Using Microsoft Office tools and VA systems daily.
• Performing pre- and post-appointment tasks.
• Supporting patient aligned care teams.
• Monitoring and reporting VetLink kiosk performance.
• Ensuring compliance with HIPAA VA privacy and security standards.
• Participating in team huddles and maintaining workflow efficiency.
• Completing mandatory and remedial training.
• Maintaining infection control compliance (e.g. TB testing immunizations).
• Responding to security incidents and cooperating with investigations.
• Managing records per VA and federal guidelines.

Qualifications

All candidates must be able to :

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Required Experience :

Junior IC

Key Skills

EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1