Director, Information Technology

Join Our Team!

NANI is seeking a Director of Information Technology to join our team and support the IT infrastructure for our medical practices and facilities.

We offer a comprehensive benefits package, including medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs including tuition reimbursement. We offer a complete time off package for full time colleagues including company paid holidays and PTO.

Position Summary

The Director of Information Technology is responsible for the strategic leadership, management, and oversight of all IT operations for a multi-site private nephrology practice. This role oversees enterprise infrastructure, cybersecurity, clinical and business systems, and IT staff to ensure reliable, secure, and efficient technology operations that support high-quality patient care.

The ideal candidate is a proven IT leader with at least five (5) years of experience as a Director of IT, including experience managing IT operations for a medium-to-large organization. Experience in healthcare environments and familiarity with Electronic Medical Records (EMR/EHR) systems is strongly preferred.

Key Responsibilities

Strategic Leadership

• Develop and execute the organization’s IT strategic plan aligned with business and clinical objectives.
• Partner with executive leadership to support growth initiatives, operational efficiency, and digital transformation.
• Evaluate and recommend emerging technologies to improve patient care delivery and administrative performance.
• Lead IT governance, policy development, and long-term technology road mapping.

Infrastructure & Operations Management

• Oversee all IT infrastructure including servers, networks, cloud environments, telephony, endpoints, and data centers.
• Ensure high availability, performance, and disaster recovery capabilities across all locations.
• Direct cybersecurity strategy, risk mitigation, vulnerability management, and incident response.
• Maintain compliance with HIPAA and other healthcare regulatory requirements.
• Manage vendor relationships, contracts, and service-level agreements.

Clinical & Business Systems Oversight

• Collaborate with clinical leadership to optimize workflows, interoperability, and reporting.
• Ensure data integrity, analytics capabilities, and secure information exchange.

Team Leadership & Development

• Lead, mentor, and develop IT department staff.
• Establish performance standards, accountability structures, and professional development plans.
• Foster a service-oriented IT culture focused on responsiveness and continuous improvement.
• Manage departmental budgeting, staffing, and resource allocation.

Compliance & Security

• Ensure adherence to HIPAA, HITECH, and applicable federal/state healthcare regulations.
• Oversee internal and external audits related to IT security and compliance.
• Develop and maintain policies related to data governance, privacy, and cybersecurity.

Qualifications

Required

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field (Master’s degree preferred).
• Minimum of 5 years of experience as a Director of IT.
• Demonstrated experience leading IT operations for an organization of approximately 600 employees or more.
• Proven experience managing enterprise infrastructure, cybersecurity, and IT service delivery.
• Strong experience managing IT staff and cross-functional teams.
• Experience with IT budgeting, vendor negotiations, and contract management.

Preferred

• Experience in healthcare, preferably within physician practices or specialty care (nephrology experience a plus).
• Familiarity with EMR/EHR systems (e.g., eClinicalWorks, Athenahealth, Epic, NextGen, etc.).
• Knowledge of healthcare compliance standards including HIPAA.
• Relevant certifications (e.g., CISSP, CISM, PMP, ITIL, or equivalent).

Technical Requirements

The Director of Information Technology must possess strong technical expertise across enterprise infrastructure, cybersecurity, healthcare systems, and cloud technologies. While this is a leadership role, the candidate must have the depth of technical knowledge necessary to architect, evaluate, and oversee complex IT environments.

Infrastructure & Architecture

• Deep understanding of enterprise network architecture (LAN/WAN, SD-WAN, VLANs, firewalls, VPNs, routing, switching).
• Experience designing and managing hybrid environments (on-premise and cloud-based infrastructure).
• Strong knowledge of virtualization platforms (VMware, Hyper-V, or similar).
• Experience with server administration (Windows Server and/or Linux environments).
• Familiarity with storage solutions (SAN/NAS), backup technologies, and disaster recovery planning.
• Experience implementing high-availability and business continuity solutions.

Cloud & Modern Platforms

• Experience managing and migrating workloads to cloud platforms (Microsoft Azure, AWS, or similar).
• Knowledge of Microsoft 365 administration, identity management, and collaboration tools.
• Understanding of cloud security architecture and best practices.
• Experience with endpoint management platforms (Intune, SCCM, or equivalent).

Cybersecurity

• Strong knowledge of cybersecurity frameworks (NIST, CIS Controls, ISO 27001).
• Experience implementing and managing:
  • Endpoint Detection & Response (EDR)
  • SIEM platforms
  • Multi-Factor Authentication (MFA)
  • Identity and Access Management (IAM)
  • Vulnerability management tools
• Experience conducting risk assessments and managing third-party security audits.
• Knowledge of ransomware mitigation, incident response planning, and breach remediation.
• Deep understanding of HIPAA security rule requirements and healthcare-specific cybersecurity risks.

Healthcare & Clinical Systems

• Working knowledge of EMR/EHR systems (experience optimizing, integrating, or leading EMR implementations preferred).
• Understanding of healthcare interoperability standards (HL7, FHIR, APIs).

Data & Analytics

• Understanding of database systems (SQL Server or similar).
• Experience overseeing data governance, data integrity, and reporting platforms.
• Ability to support business intelligence initiatives and clinical analytics.
• Knowledge of data backup validation, retention policies, and disaster recovery testing.

IT Service Management

• Experience implementing ITIL-based service management practices.
• Knowledge of ticketing systems and service desk operations.
• Experience establishing KPIs, SLAs, and performance metrics for IT operations.
• Familiarity with asset management systems and lifecycle planning.

Telecommunications & End-User Technology

• Experience managing VoIP systems and unified communications.
• Oversight of workstation standards, mobile device management (MDM), and remote workforce support.
• Experience supporting medical devices that interface with network systems.

Core Competencies

• Strategic thinking and executive-level communication
• Strong leadership and team development skills
• Cybersecurity and risk management expertise
• Infrastructure architecture and cloud technologies
• Change management and organizational transformation
• Problem-solving and decision-making under pressure

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities

Work Environment & Physical Requirements

This position is intended to be 100% onsite and requires regular presence at the organization’s administrative and clinical locations. While some remote work flexibility may be available, consistent onsite leadership is expected to effectively support infrastructure oversight, team management, and operational needs.

Travel Requirements

• Occasional travel (approximately 30-40%) to satellite offices and clinical locations within the practice network.
• Ability to travel between sites as needed for system implementations, infrastructure upgrades, vendor coordination, and issue resolution.
• Reliable transportation required.

Physical Requirements

• Ability to lift and carry equipment up to 25–40 pounds (e.g., servers, network equipment, workstations, printers).
• Ability to bend, stoop, kneel, and work under desks or in server/network closets as necessary.
• Ability to stand or walk for extended periods when visiting clinical sites.
• Manual dexterity sufficient to install and configure IT hardware and cabling when required.

Work Environment

• Work is performed in office, clinical, and technical environments including server rooms and network closets.
• Exposure to moderate noise levels typical of office and clinical settings.
• May require occasional after-hours or weekend work to perform system upgrades, maintenance, or emergency response.

Location: Oak Brook, IL
Reports To: VP Technology and Quality Programs
Employment Type: Full-Time