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Project Manager, Systems - EHR
Project Manager, Systems - EHRHealthRIGHT 360 • San Francisco, CA, US
Project Manager, Systems - EHR

Project Manager, Systems - EHR

HealthRIGHT 360 • San Francisco, CA, US
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  • [job_card.full_time]
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Systems Project Manager

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks :

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs.
  • Training and professional development opportunities.
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Summary :

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Systems Project Manager supports the Chief Quality & Analytics Officer, who oversees Data, EHR (Billing, Training, Support, System Operations), Quality Improvement and Behavioral Health Medical Services (BHMS). This role tracks, manages, and completes complex projectsoften in collaboration with other departments and external vendorsto ensure alignment with HealthRIGHT 360's strategic goals. Your core mission is to champion the transformation and optimization of EHR, Data, QI and BHMS systems, fuel innovation and modernization in agency processes, and elevate our operational excellence to new heights.

Key Responsibilities :

Project Management & Coordination :

  • Coordinate cross-functional teams (IT, Finance, Contracts, Compliance, QI, Clinical) to ensure project milestones are met on time and within budget.
  • Develop and maintain EHR, Billing, Data, QI and BHMS project timelines, requirements, and deliverables using tools such as Microsoft Planner, AzureDevOps Boards, and excel.
  • Monitor progress, manage risks, and propose mitigation strategies.
  • Serve as a liaison for both internal and external stakeholders.
  • Data & EHR Optimization :

  • Support the continuous improvement of EHR systems, including integration with billing and documentation processes.
  • Collaborate with data team to help develop, generate, and distribute project reports, dashboards, and metrics via Power BI and other data management tools.
  • Team Building & Culture :

  • Foster a collaborative, inclusive, and supportive team environment by planning and facilitating meetings, retreats, and professional development activities.
  • Encourage open communication, well-being, and continuous improvement to strengthen morale and engagement.
  • Strategic Collaboration & Communication :

  • Provide regular updates on project status, outcomes, and potential risks to leadership and key stakeholders.
  • Work across departments to align systems improvements with organizational goals and deliver scalable, sustainable solutions.
  • And perform other duties as assigned.

    Qualifications :

    Education, Certification, and Experience :

  • Bachelor's Degree in a related field.
  • Project Management Certification.
  • Experience managing critical projects with clear timelines, milestones and objectives.
  • Experience taking projects from conception to completion.
  • Experience working with business stakeholders to direct project roadmap and outcomes.
  • Experience developing and helping drive team culture.
  • Knowledge, Skills, and Abilities :

  • Ability to complete complex, multi-departmental projects.
  • Ability to build great relationships where people felt excited & motivated to participate.
  • Ability to contribute to a team culture of operational excellence, customer service, and growth mindset.
  • Project management skills.
  • Competence in Microsoft Office product Suite.
  • Excellent project management ability and experience (managing stakeholders, tasks prioritization, and resource allocation).
  • Strong interpersonal communication and experience working with cross-functional teams.
  • Problem-solving and analytical skills.
  • Skilled in emotional intelligence.
  • Ability to thrive and adapt in a fast-paced and rapidly growing environment.
  • Comfortable working with people from a broad range of backgrounds from highly technical to healthcare professionals and front-line staff.
  • Desired :

  • Knowledge of clinical documentation and healthcare processes (BH and Primary Care specific ICD-10, BH progress notes, treatment plans, etc.)
  • We will consider for employment qualified applicants with arrest and conviction records.

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