Talent.com
Chief Operating Officer (Michigan)
Chief Operating Officer (Michigan)Wilson Kester • Michigan, United States, United States
Chief Operating Officer (Michigan)

Chief Operating Officer (Michigan)

Wilson Kester • Michigan, United States, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Chief Operating Officer - Family Law Firm

Location : Remote-first with quarterly Michigan visits

Compensation : Salary + base + significant annual performance bonuses that scale with operational transformation and profitable growth achievements.

Total earning potential increases meaningfully as you drive measurable business results.

About the Role

We're revolutionizing family law in Michigan by empowering families to transform challenges into opportunities for growth. As our COO, you'll lead our transformation from our current practice to a 6x larger enterprise by 2031, scaling our innovative approach statewide through technology, systems excellence, and unwavering commitment to client empowerment.

You'll build the operational foundation that enables us to level the legal playing field for every Michigan family while maintaining the personal touch that makes transformation possible.

Key Responsibilities

Strategic Operations

  • Partner with CEO / Founder on growth strategy and operational capacity for statewide expansion
  • Design firm-wide systems architecture supporting 6x revenue growth across multiple locations
  • Lead organizational transformation while preserving our mission-driven culture and client empowerment focus
  • Establish standardized processes for client intake, service delivery, and multi-location operations

Technology & Innovation Leadership

  • Implement AI-enhanced marketing, sales, and client onboarding systems
  • Develop automated billing, collections, and financial reporting infrastructure
  • Create performance dashboards providing real-time insights into client outcomes and business metrics
  • Manage day to day technology investments; collaborate with CEO on strategic technology decisions and budget planning

    • Team & Department Leadership

  • Supervise department heads (Marketing, Sales, HR, Finance, IT) with focus on mission alignment
  • Scale HR functions to support 6x workforce growth while maintaining cultural cohesion
  • Lead change management initiatives during technology implementation
  • Build recruitment systems attracting talent aligned with our transformative approach to family law

    • Financial Operations

  • Collaborate with Fractional CFO on financial systems supporting statewide operations, expanding financial leadership responsibilities as the organization scales
  • Build billing department operations for significantly increased case volume
  • Develop multi-location facilities management and vendor relationships
  • Collaborate on financial forecasting and planning processes enabling sustainable growth strategy and operational capacity planning

    • Success Metrics

  • Years 1-2 : Drive operational transformation achieving significant revenue growth through efficiency and technology adoption; establish scalable department structure and systems and expand into new markets
  • Years 3-4 : Lead expansion into additional Michigan markets while maintaining strong profit margins and operational excellence
  • Years 5-6 : Establish statewide presence as Michigan's leading family law innovator through sustained growth

    • Required Qualifications

  • 7+ years professional experience with 4+ years senior operational leadership
  • Proven track record scaling professional services businesses 2x+ growth in expanding organizations
  • Experience implementing technology solutions that drive operational efficiency and client experience improvements
  • Multi-departmental operations management with budget responsibility
  • Success managing organizational change while preserving culture and mission
  • Experience building scalable systems and processes in growth environments

    • Preferred Qualifications

  • MBA or equivalent advanced business degree
  • EOS (Entrepreneurial Operating System) experience and certification
  • Family law operations experience
  • Multi-location or distributed team management experience
  • 3x+ scaling experience in $5M-$15M revenue range
  • Legal or professional services industry background
  • Experience with legal practice management software and workflow automation
  • Familiarity with AI applications in professional services

    • Core Competencies

  • Mission-Driven Leadership : Scaling operations while maintaining client empowerment focus
  • Operational Excellence : Building scalable systems and processes that drive efficiency and growth
  • Technology Implementation : Practical AI / automation deployment that enhances service delivery
  • Cultural Stewardship : Preserving transformative approach during rapid organizational growth
  • Financial Excellence : Cash flow optimization enabling broader client accessibility
  • Strategic Execution : Translating vision into measurable, scalable operational results that serve Michigan families

    • Compensation Package

    Base Salary : To be discussed / disclosed

    Performance Incentives : Significant performance bonuses scale with operational transformation and profitable growth achievements.

    Total earning potential increases meaningfully as you drive measurable business results.

    Benefits :

  • Comprehensive health coverage
  • Unlimited PTO policy
  • Executive coaching and conference attendance

    • Ready to revolutionize family law operations and transform how Michigan families navigate legal challenges? Join our mission.

    [job_alerts.create_a_job]

    Chief Operating Officer • Michigan, United States, United States

    [internal_linking.related_jobs]
    Roofing Operations Manager

    Roofing Operations Manager

    Herbert Roofing Inc. • Traverse City, MI, US
    [job_card.full_time]
    Herbert Roofing – Traverse City, MI.Compensation : $70,000-$100,000.OTE , paid weekly on Thursdays.Health, Dental, and Vision Insurance. Career Development Opportunities.Herbert Roofing is seek...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel MRI Tech - $2,579 per week in Traverse City, MI

    Travel MRI Tech - $2,579 per week in Traverse City, MI

    AlliedTravelNetwork • Traverse City, MI, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Medical Solutions to find a qualified MRI Tech in Traverse City, Michigan, 49684!.A facility in Traverse City, MI is seeking its next amazing MRI Technologist.Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Operating Room Tech in Traverse City, Michigan - $2,444 / week (Must Have 2 Years of Experience)

    Travel Operating Room Tech in Traverse City, Michigan - $2,444 / week (Must Have 2 Years of Experience)

    Vetted • Traverse City, MI, United States
    [job_card.full_time]
    Vetted is seeking a Operating Room Tech for a travel job in Traverse City, Michigan.Must have 2 years of experience.The assignment is 13 weeks long with 8 hour shifts. This contract pays approximate...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Ophthalmologist

    Ophthalmologist

    GRAND TRAVERSE OPHTHALMOLOGY CLINIC, P.C • Traverse City, MI, US
    [job_card.full_time]
    Grand Traverse Ophthalmology Clinic | Traverse City, Michigan.Join an established, physician-owned practice where clinical excellence and partnership opportunity converge in one of Michigan's m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager - Detroit, MI

    Project Manager - Detroit, MI

    CECO CONCRETE CONSTRUCTION • MI, US
    [job_card.full_time]
    We are a team of engineers, managers, and builders who are down to earth and stand behind our word.We value respect and honesty, finding a better way, dirty boots, and a job well done.We trust our ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    2nd Assistant Engineer

    2nd Assistant Engineer

    Grand River Navigation Company • Traverse City, MI, US
    [job_card.full_time] +1
    Come Sail with us on the Great Lakes!.If you are looking to sail with us as part of our Deck or Engine teams, safety, efficient operations, a family-oriented environment, one of the best leave and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Reed City, Michigan, US
    [job_card.part_time] +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDash • Reed City, MI, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Reed City, Michigan, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Chief Financial Officer / Chief Operating Officer

    Chief Financial Officer / Chief Operating Officer

    Munisingmemorial • MI, United States
    [job_card.full_time]
    Munising Memorial Hospital is seeking a Chief Financial Officer / Chief Operating Officer to join our leadership team!.The Chief Financial Officer will direct and oversee the financial activities of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel OB Tech in Traverse City, Michigan - $9,600 / month (Must Have 2 Years of Experience)

    Travel OB Tech in Traverse City, Michigan - $9,600 / month (Must Have 2 Years of Experience)

    Vetted • Traverse City, MI, United States
    [job_card.full_time]
    Vetted is seeking a OB Tech for a travel job in Traverse City, Michigan.Must have 2 years of experience.The assignment is 13 weeks long with 8 hour shifts. This contract pays approximately $9,600 / mo...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Reed City, Michigan, US
    [job_card.full_time] +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager (Michigan)

    Operations Manager (Michigan)

    Experts Group International • Michigan, United States, US
    [job_card.part_time]
    The Operations Manager is responsible for leading all day-to-day manufacturing and operational activities within the automotive production facility. This role ensures safe, efficient, and cost-effec...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chief Operating Officer (Michigan)

    Chief Operating Officer (Michigan)

    Wilson Kester • Michigan, United States, US
    [job_card.part_time]
    Chief Operating Officer - Family Law Firm.Remote-first with quarterly Michigan visits.Salary + base + significant annual performance bonuses that scale with operational transformation and profitabl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Reed City, MI, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel MRI Tech - $2,880 per week in Traverse City, MI

    Travel MRI Tech - $2,880 per week in Traverse City, MI

    AlliedTravelCareers • Traverse City, MI, US
    [job_card.full_time]
    AlliedTravelCareers is working with talent4health to find a qualified MRI Tech in Traverse City, Michigan, 49684!.Talent4Health is the most candidate-centric agency in the industry.Talent4Health ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Development Manager- Nutrition & wellness - Salt Lake City, Utah

    Business Development Manager- Nutrition & wellness - Salt Lake City, Utah

    NSF International • Traverse City, MI, United States
    [job_card.full_time]
    We are seeking a commercially driven and technically proficient Business Development Manager to lead business development efforts for our lab testing and certification services within the food, nut...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection • Wallaceburg, MI, United States
    [job_card.full_time]
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]