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Community Manager
Community ManagerThe Dispatch • Washington, District of Columbia, United States, 20001
Community Manager

Community Manager

The Dispatch • Washington, District of Columbia, United States, 20001
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  • [job_card.full_time]
  • [job_card.part_time]
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Community Manager

About The Dispatch The Dispatch is a digital media company providing fact-based reporting and commentary on politics, policy, and cultureinformed by conservative principles. Founded in 2019, weve built a community of 45,000 paying members who value intellectual honesty, reasoned debate, and commitment to first principles over partisan tribalism. Were looking to grow to 100,000 members and beyond, and looking for someone to help us deepen engagement and build real-world community among our subscribers.

About This Role Were launching Dispatch Juntos a member-led initiative that transforms our subscriber base into a network of local communities meeting regularly across the country. This is our most ambitious community-building effort to date, and we need someone to own it from pilot through scale.

As our Community Manager, youll coordinate the launch and growth of Dispatch Juntos nationwide, support member-led organizing efforts, plan official Dispatch events in partnership with our editorial team, and build the infrastructure for sustainable community engagement. Youll be the primary relationship owner with our most engaged members and the voice of our community internally.

The schedule for this role is approximately 15-20 hours per week at the onset. Part-time initially, we expect it will scale into a full-time position. This role reports to the Editorial Partnerships Manager and works closely with our editorial, business, and multimedia teams. Youll have significant autonomy to shape how The Dispatch shows up in members lives beyond our newsletters and podcasts.

What Youll Do

  • Launch and Scale Dispatch Clubs (60% of role)
  • Organizer Recruitment & Vetting : Review applications from members interested in leading local clubs, conduct screening conversations, and select organizers who align with our mission and demonstrate capability to build and sustain community.
  • Ongoing Organizer Support : Serve as primary point of contact for 20-50+ club organizers nationwide, providing guidance on meeting formats, troubleshooting challenges, celebrating wins, and helping clubs get to the next level.
  • Platform Management : Oversee the Dispatch Juntos platform on our website (member discovery, event logging, photo uploads, RSVPs), ensure its functioning properly, and gather feedback for improvements.
  • Club Health Monitoring : Track key metrics for each club (attendance, frequency, longevity, engagement), identify clubs at risk of fizzling, and proactively provide enhanced support to clubs showing momentum.
  • Content Creation : Produce monthly Junto Spotlight features for newsletters, curate photos and testimonials from meetups, create discussion guides tied to recent Dispatch content, and develop promotional materials.
  • Moderation & Community Standards : Handle report a concern submissions, address issues directly with organizers when needed, and make judgment calls on revoking club status in rare cases (in consultation with leadership).
  • National Promotion : Coordinate geo-targeted email campaigns to members in hub markets, manage Dispatch Juntos presence in Discord and on Reddit, and maintain drumbeat of engagement through newsletters and social channels.
  • Official Event Planning & Execution (25% of role)
  • Event Strategy : Identify clubs that have reached threshold for official Dispatch events (30-50+ consistent attendees over 3-6 months) and develop event plans with editorial, business, and multimedia teams.
  • Logistics & Coordination : Handle venue sourcing, ticketing setup, sponsorship coordination, VIP meet-and-greet arrangements, travel logistics for Dispatch talent, and day-of event management.
  • Revenue Optimization : Work with business team to price events appropriately, secure sponsorships, and maximize ticket sales while maintaining accessibility for members.
  • Content Capture : Coordinate recording of live podcasts, capture photos and video for promotional use, and gather testimonials and learnings from each event.
  • Post-Event Follow-Up : Thank attendees, collect feedback, analyze what worked, and apply learnings to future events.
  • Broader Community Initiatives (15% of role)
  • Discord Management : Active presence in Dispatch Discord server, facilitate member-to-member connections, surface interesting discussions to editorial team, and maintain community standards.
  • Member Engagement Programs : Develop and test other community engagement initiatives beyond Dispatch Clubs (could include virtual meetups, AMA sessions with writers, member-generated content opportunities, etc.)
  • Internal Advocacy : Represent the voice of our community in internal discussions, share member feedback with editorial and product teams, and champion community-building across the organization.
  • Measurement & Reporting : Track and report on community engagement metrics, retention impacts, and ROI of community programs to leadership.

Who You Are (Required)

  • Mission Alignment : Youre a Dispatch reader (or quickly become one) who genuinely believes in our approach to journalism and political discourse. You understand and value what makes The Dispatch different.
  • Community Building Experience : 1-2+ years building and managing communities, whether online, in-person, or both. Youve launched programs from scratch and scaled them successfully.
  • Exceptional Communicator : You write clear, engaging emails. Youre comfortable on video calls and in person. You know how to motivate volunteers and make people feel valued and heard.
  • Highly Organized : You juggle 50 relationships and 10 projects without dropping balls. You build systems to stay on top of details. You follow through consistently.
  • Self-Starter with Judgment : You figure out what needs to happen and make it happen. You know when to escalate and when to make the call yourself. You dont need daily direction.
  • Data-Informed : You track metrics, spot trends, and adjust strategy based on whats working. You can tell the story of impact with both numbers and anecdotes.
  • Event Experience : Youve planned and executed live events (conferences, meetups, panels, etc.) and know the operational details that make events successful.
  • Comfortable with Ambiguity : This is a new role launching a new program. Youll need to define processes, make judgment calls, and iterate as you learn. Youre energized by building rather than maintaining.
  • Who You Are (Strongly Preferred)

  • Experience managing volunteer organizers or distributed community leaders
  • Background in media, journalism, or mission-driven organizations
  • Familiarity with Discord, Slack, and modern community platforms
  • Experience with sponsorship or event revenue generation
  • Previous work in politically engaged communities (and demonstrated ability to navigate viewpoint diversity)
  • Comfortable in both blue and red America (we have members everywhere)
  • Who You Are (Nice to Have)

  • Experience with CRM systems, ticketing platforms, and email marketing tools
  • Basic design skills (Canva, etc.) for creating promotional materials
  • Previous podcast production or multimedia content experience
  • Background in customer success or community advocacy roles
  • $28 - $38 an hour

    Compensation details : 28-38 Hourly Wage

    PIf9aae996c4c2-30511-39222645

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