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Billing/Collection Specialist
Billing/Collection SpecialistDavis Wright Tremaine • Seattle, WA, United States
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Billing / Collection Specialist

Billing / Collection Specialist

Davis Wright Tremaine • Seattle, WA, United States
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  • [job_card.full_time]
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Description

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Billing / Collection Specialist to join our team in our Portland, or Seattle, office. This position offers the flexibility to be fully remote while working within reasonable commuting distance from our Portland, or Seattle, office. This position is responsible for maintaining work-in-progress records, processing client invoices, monitoring time entry deadlines, editing billing memos, and other tasks as assigned. This position will also serve as back-up to Portland Collections, working with internal accounting teams, attorneys, secretaries, and firm clients to resolve outstanding invoice issues. This position will be independently managing their assigned client accounts and take initiative to review and resolve client accounts before they become uncollectible. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will :

  • Use Aderant Expert Billing to process pre-bills and generate invoices in compliance with attorney instructions and client guidelines and ensure that the billing work product is accurate and meets the needs of our clients and attorneys
  • Work in collaboration with electronic billing department and other Accounting teams to ensure invoices are processed in a timely manner
  • Guarantee the correct set-up of client / matter information and invoice templates
  • Respond to attorney inquiries regarding work-in-progress records and general billing requests
  • Monitor and collect assigned accounts receivable; exhibit good judgment in escalating unresolved issues to management
  • Use firm's collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information
  • Develop and independently manage a process to meet multiple overlapping deadlines
  • Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries
  • Produce various statistical reports and spreadsheets
  • Maintain work-in-progress records and update upon request
  • Assist with accounting projects, as needed, to promote best practices
  • Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings and work overtime as needed

Join us if you have :

  • 1+ years of relevant experience in a professional office environment with strong customer service experience required, preferably in a legal environment
  • Bachelor's Degree preferred (Finance or Accounting degree a plus)
  • Previous experience in a professional services organization, supporting a multi-office environment, preferred
  • Advanced skills in Microsoft Excel and Microsoft Word
  • Strong written and verbal communication skills including the ability to build effective relationships with all levels of staff and attorneys
  • Exhibit a high-degree of critical thinking
  • Ability to problem-solve
  • High degree of accuracy, attention to detail, and quality control
  • Ability to manage multiple tasks and adapt to heavy workloads and new assignments in a fast paced environment
  • Ability to work overtime as needed
  • Who We Are

    Davis Wright Tremaine LLP is an AmLaw 100 law firm with 10 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

    What's in it For You?

    DWT offers competitive compensation in addition to ample benefits including but not limited to :

  • Choice of health and vision insurance plans
  • 2 paid volunteer days for qualifying community service work
  • Dental plan
  • Fertility and adoption benefit
  • Paid sabbatical after 13 years of service
  • Tuition reimbursement
  • Commuter benefits
  • Retirement contribution
  • This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Washington State The annualized salary range for this position in Washington is $68,000 to $72,000 ($34.87-$36.92 hourly). Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available. Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars : Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here : www.dwt.com / dei .

    Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email [emailprotected] . #LI-AF1

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