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Director of Operations
Director of OperationsSamsung • Mountain View, California, USA
Director of Operations

Director of Operations

Samsung • Mountain View, California, USA
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  • [job_card.full_time]
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Position Summary

About Us

At Samsung Electronics we are committed to driving innovation and delivering exceptional value to our customers. As a global leader in technology we are looking for a highly strategic and results-oriented Director of Operations to support leaders. This role is critical in ensuring the successful execution of strategic initiatives operational excellence and cross-functional collaboration.

Role Summary

The Director of Operations will serve as a trusted advisor and strategic partner. This individual will play a pivotal role in driving key initiatives managing complex projects and ensuring alignment across teams. The ideal candidate will have a strong background in consulting and operational excellence with expertise in advertising partnerships and product management. They will be responsible for enhancing operational efficiency facilitating decision-making and supporting leaders in achieving business objectives.

This role is scoped for senior individual contributor responsibilities. This role does not contain any Administrative Business Partner responsibilities.

Role and Responsibilities

Key Responsibilities

Strategic Planning and Execution

  • Partner with leaders to manage the operational workflow across a variety of cross-functional teams (for example Engineering Marketing Sales etc).
  • Support develop and execute implementation of plans (typically led by Strategy Product Operations and Sales).
  • As needed analyze business performance market trends and goal delivery to provide actionable insights including building slideware and using data driven dashboards.
  • Support day-to-day executive needs such as offsite content development All Hands materials executive briefings and more.

Operational Excellence

  • Oversee the development and implementation of operational processes to improve efficiency and effectiveness.
  • Monitor key performance indicators (KPIs) and OKRs and provide regular updates to the leaders.
  • Identify and mitigate risks to ensure successful project delivery.
  • Build and iterate on executive level materials for briefings planning and major moments

    • Cross-Functional Collaboration

  • Act as a liaison between the leader and various internal teams including marketing sales product and strategic partnerships.
  • Facilitate communication and alignment across departments to ensure seamless execution of initiatives.
  • Represent the leader in cross-functional meetings and provide updates on strategic priorities.

    • Stakeholder Management

  • Build and maintain strong relationships with internal and external stakeholders.
  • Serve as a point of contact for senior leadership and external partners and help build consensus unblocking where needed on operational barriers.
  • Provide executive-level presentations and reports to communicate progress and recommendations.

    • Special Projects (10%)

  • Lead high-impact projects related to advertising partnerships and product development.
  • Conduct in-depth analysis and provide recommendations to support decision-making.
  • Ensure timely and successful delivery of projects within scope budget and timeline.

    • Skills and Qualifications

    Qualifications

    Education

  • Bachelors degree in Business Administration Engineering or a related field.
  • MBA or advanced degree required

    • Experience

  • 10 years of professional experience including management consulting corporate strategy and revenue operations
  • At least 8 years in the advertising partnerships or technology industry
  • Programmatic and Partnerships / BD knowledge strongly preferred
  • Strong familiarity with digital advertising ecosystems with experience in ad tech and media.
  • Deep understanding of GTM and strategic remit.

    • Skills and Competencies

  • Proficiency in data analysis and business intelligence including Microsoft Office Suite Google Suite Slack SalesForce and data visualization software (Tableau DOMO Excel Analytics)
  • Ability to balance very detailed views and outreach with strategic executive insights
  • Excellence in slideware and executive communications
  • Strong organizational and time management skills
  • Outstanding communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong strategic thinking and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Influencing skills; cross-functional leadership skills with a collaborative approach.

    • Preferred Qualifications

  • Experience working with cross-functional teams in a global organization (eg product engineering partnerships sales etc).
  • Familiarity with Samsungs Services business model and services ecosystem.
  • Knowledge of the North American market and its dynamics (US and CA).
  • PMP or similar certification is preferred
  • Korean-speaking is a plus but not required
  • Willing to periodically support global hours (e.g. calls with international regions)

    • Location

    This role is based in either New York City (NYC) or Mountain View (MTV). Candidates must be willing to relocate or commute to one of these locations and be in the office at least 3 days per week.

    Compensation for this role for candidates based in Mountain View CA or New York City NY is expected to be between $225000 $265000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.

    Regular full-time employees (salaried or hourly) have access to benefits including : Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more.

    #LI-DNI

  • Please visit Samsung membership to see Privacy Policy which defaults according to your location. You can change Country / Language at the bottom of the page. If you are European Economic Resident please click here .

    • At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

  • Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

    • Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

    Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

    Required Experience :

    Director

    Key Skills

    Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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