Business Analyst

Role: SFDC Business Analyst •Played role of business analyst and have expertise in activities ., Requirement gathering, user stories, facilitate grooming of user stories, perform testing, As Is & To Be process definition. •Excellent Knowledge of Salesforce Service and Sales cloud, preferably worked as SFDC Admin •Knowledge of salesforce best practices •Experience working on integration development ., Map source and target, prepare specifications document, define exceptions. •Ability to work with business users directly and document the requirements. •Ability to work with different stakeholders ., Architect, Developers •Good communication skills •Experience in working in tools ., MS office, Jira, Confluence, wiki pages.