Network Administrator (Phoenix)

NextPlay Jobs is looking for a Network Administrator for a growing organization located in Tempe, AZ . This is a hands-on role supporting a multi-site environment with a mix of end-user support, server / network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement.

Position Summary :

The Network Administrator will oversee daily IT operations and help evolve the organizations infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. Youll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows.

Key Responsibilities :

End-User Support / Help Desk

• Serve as the primary technical resource for employees across office and field locations.
• Troubleshoot and resolve hardware / software issues on Windows, macOS, and mobile devices.
• Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals.
• Support remote staff with connectivity and device troubleshooting.
• Communicate status updates and project progress to management and stakeholders.
• Coordinate with vendors as needed for repairs, licensing, and escalations.

Systems & Network Administration

Server & Endpoint Management

ITIL / Service Management Practices

Required Qualifications

Preferred Certifications -

Physical Requirements

Work Conditions