Block Clerk - ADESA Mira Loma

Job Description

Job Description

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and / or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed.

Responsibilities

Provide excellent customer service :

• Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
• Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.

Record the sale :

Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested.

Other :

Maintain a good flow of communication with the auctioneer and dealer representative.

Block Clerk Qualifications :

Physical Requirements and Working Conditions :

The physical activity requirement of the position is Light to Medium Physical Work .

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditioners, slightly elevated ambient noise levels, minor potential physical hazards, such as electrical, mechanical equipment and cleaning and pesticide chemicals; and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with car exhaust, internal and external service station / convenience food and petroleum dispensing operations.

Note : This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.