Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Waxahachie, TX, US
[error_messages.no_longer_accepting]
Associate Team Leader

Associate Team Leader

H&R Block • Waxahachie, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job

    #26589

    [job_alerts.create_a_job]

    Associate Team Leader • Waxahachie, TX, US

    [internal_linking.similar_jobs]
    Service Team

    Service Team

    Panda Restaurant Group • Waxahachie, TX, US
    [job_card.full_time]
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...[show_more]
    [last_updated.last_updated_30]
    Team Member

    Team Member

    MB Waxahachie • Waxahachie, TX, US
    [job_card.part_time]
    If you enjoy working in a fast-paced, casual food environment and you’re ready to work hard, we would love to have you join our team. Working as a team member is the perfect way to start your ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    LEAD SALES ASSOCIATE-PT in WAXAHACHIE, TX S16715

    LEAD SALES ASSOCIATE-PT in WAXAHACHIE, TX S16715

    Dollar General • Waxahachie, TX, US
    [job_card.full_time]
    Dollar General Cashier / Stocker.At Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many conve...[show_more]
    [last_updated.last_updated_30] • [promoted]
    QC Lead

    QC Lead

    The Sunrider Corporation • Midlothian, TX, US
    [job_card.full_time]
    Tests and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products by performing the follo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Team Member - GOLD'S GYM - Waxahachie

    Front Desk Team Member - GOLD'S GYM - Waxahachie

    Gold's Gym • Waxahachie, TX, United States
    [job_card.full_time]
    This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager.As the initial poin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Team Member

    Restaurant Team Member

    Papa John's - Hood • Midlothian, TX, US
    [job_card.full_time] +1
    The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John&rsquo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Italy, Texas, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Waxahachie, TX, US
    [job_card.full_time]
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Team Lead

    Store Team Lead

    Academy Sports and Outdoors • Waxahachie, TX, US
    [job_card.full_time]
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    MB Waxahachie • Waxahachie, TX, US
    [job_card.part_time]
    Shift Leads are trained to perform all the duties that Team Members do, with additional responsibility for ensuring a smooth-running shift. This is especially important in the absence of the General...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    McAlister's Deli (The Saxton Group) • Waxahachie, TX, US
    [job_card.full_time]
    We are hungry, and we aren't just talking about sandwiches! Come taste success at one of America's largest restaurant franchisees. Put people at the heart of everything we do.Genuine H...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Taco Bell • Italy, TX, United States
    [job_card.full_time]
    Shift Lead Italy, TX " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Area Leader

    Operations Area Leader

    Owens Corning • Waxahachie, TX, United States
    [job_card.full_time]
    Waxahachie, TX, US, 75165 .DTM marginTopNone marginBottomNone marginRightNone marginLeftMedium" style="margin-top : px; "> . The Complex Leader is accountable for providing support for our 24 / ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller - Universal Associate 2

    Teller - Universal Associate 2

    Downey Federal Credit Union • Italy, TX, United States
    [job_card.full_time]
    TWO POSITIONS AVAILABLE ~ UNTIL BELL BRANCH OPENING, WILL BE REPORTING TO DOWNEY BRANCH.Serves as liaison between members and the credit union in-branch. Provides account information and performs a ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Tractor Supply Company • Midlothian, TX, United States
    [job_card.full_time] +1
    Team Leader • •Overall Job Summary • • The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectiv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Ibrahim Investment Corporation • Midlothian, Texas, United States, 76065
    [job_card.full_time]
    You're applying for Team Leader at Jack In The Box.[show_more]
    [last_updated.last_updated_30]
    OTR CDL A Team Driver

    OTR CDL A Team Driver

    BMTI INC • Waxahachie, TX, US
    [job_card.full_time]
    Haul terminal to terminal drop & hook with Owner Operator.Fuel & Safety Bonuses at end of year cumulative.Day paid orientation in Columbus OH. Hotel, breakfast, and lunch provided.BMTI, Inc ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Team Member

    Restaurant Team Member

    Papa John's Midlothian, TX • Midlothian, TX, US
    [job_card.full_time] +1
    The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John&rsquo...[show_more]
    [last_updated.last_updated_30] • [promoted]