Part-Time Social Commerce Intern

Social Commerce Intern

Position : Social Commerce Intern

Location : Remote (Global)

Employment Type : Full-Time

Type of contract : Independent contractor

Work from any corner of the world and be a part of the #remoteworkrevolution!

Scope of the role :

The Social Commerce Internship Program offers students and early-career professionals hands-on experience in e-commerce, customer experience, and digital marketplace operations. Interns will support the daily management of the TikTok Shop sales channel under the guidance of the Social CX Manager.

This program provides practical skills in online customer engagement, review management, dispute handling, and cross-functional collaborationwhile contributing directly to the growth of one of the fastest-scaling e-commerce channels.

What Interns Will Learn :

• E-Commerce Fundamentals : How marketplace platforms such as TikTok Shop operate
• Digital Customer Experience : Best practices for engaging buyers in a social commerce environment
• Marketplace Operations : Managing orders, reviews, disputes, and escalations within platform rules
• Brand Voice & Communication : Writing responses that balance professionalism with TikTok's casual tone
• Data & Insights : Logging, categorizing, and reporting customer feedback to support business decisions

Intern Responsibilities :

Structure & Support :

Ideal Candidate Profile :

Why Join :

Interns will complete the program with :

Compensation :

This is a paid part-time internship requiring 1020 hours per week. Upon completion, interns may be considered for open part-time or full-time roles depending on business needs.