Product Manager

Job Description

This is a remote position.

At Cycle Labs, we’re on a mission to make complex enterprise testing simple, reliable, and intelligent. Our platform helps global organizations automate and validate mission-critical systems across the supply chain. We have several initiatives to build exciting new features, and now we need help to shape and deliver them.

As a Product Manager , you’ll play a pivotal role in that journey. Reporting to the Senior Director of Product Management, you’ll own key areas of the Cycle Testing Platform — shaping the roadmap, discovering customer problems, and guiding cross-functional teams to deliver meaningful solutions.

You’ll work closely with customers, engineers, designers, and testers to define what we build and why. From early research and prototyping to planning and release, you’ll help ensure that every feature we ship makes enterprise testing faster, smarter, and more reliable.

If your bookshelf has well-worn copies of Inspired by Marty Cagan, The Lean Startup by Eric Ries, or The Design of Everyday Things by Don Norman — then this might be the role for you.

What You’ll Do

In Product Management, we say that we “put in the REPS!” Your job will be to contribute to the following activities for the products and features that you will own :

• R esearch : learning the problems our customers and partners face.
• Cultivating domain knowledge of enterprise platforms and the best practices for testing them.
• Analyzing user analytics to understand what our users do and why.
• Facilitating feedback from internal and external stakeholders.
• Participating in a Customer Advisory Board to connect directly with customers and gain insights from them.
• E xperiment : testing possible solutions to the problems discovered in Research.
• Doing discovery with folks in other roles at Cycle Labs to figure out what solutions should look like.
• Rapidly prototyping solutions for fast feedback to determine product directions.
• Designing workflows and interfaces for the best user experience.
• Providing early access to select customers / partners for potential new features.
• P lan : specifying the work to be done to deliver intended solutions.
• Contributing to the product vision, strategy, and roadmap.
• Writing features and user stories collaboratively with engineers and testers.
• Developing personas of Cycle Testing Platform users to inform feature work.
• Understanding and prioritizing bugs as they appear.
• S hip : releasing solutions to customers and partners.
• Administer the release management process for software delivery.
• Lead user acceptance testing for new releases and new features.
• Edit user manual content to keep it up-to-date.
• Contribute to other release materials such as videos and articles.

Requirements

What You’ll Bring

Nice to Haves

Benefits

The Culture We Foster

Through respectful and transparent communication at all levels, Cycle Labs nurtures a strong culture of dedication between individuals and teams, with an emphasis on life-work balance. We are responsible for each other, our teams, and our customers.

Why Join Us

At Cycle Labs, we foster an environment of innovation, open communication, empowerment, and teamwork striving toward a shared mission. We like to have fun, empower our team members to achieve a healthy work / life balance, and foster an environment of curiosity and trust.

The core values we look for in our team members are Relentless , Authentic , Selfless , Transparent , Empathetic , Balanced, and Curious .

We offer competitive benefits including unlimited PTO , remote flexibility, employer-paid health / dental / vision insurance , retirement matching , HSA matching , stock options , 12 company holidays , and more.

Work Environment

Reasonable accommodation(s) can be made; if there is a need, please let your direct supervisor know.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as business needs evolve. Cycle Labs is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Requirements

A thoroughly Behavior-Driven mindset for software development work. 2+ years of experience in software testing practices, specifically in building test automation projects. 2+ years of experience in a product management role or product-related role (business analyst, UX designer, QA lead, or software engineer working closely with customers). Empathy for our customers and partners with a strong desire to solve the testing challenges that they face. Proven ability to own features from inspiration to implementation. Strong analytical skills, including comfort with metrics, dashboards, and interpreting user data to inform decisions. Demonstrated ability to work cross-functionally with engineering, design, QA, and customer success teams. Solid communication and documentation skills, including the ability to write clear features, user stories, and other specs. Experience conducting or participating in user research, interviews, and feedback sessions. Ability to prioritize effectively, balancing user needs, technical constraints, and business goals. Comfort with rapid experimentation and prototyping to validate ideas before committing to full implementation.