Information Technology End User Engineer

Why Work at Bremer?

Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We’re passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn about our customers’ goals, and innovate to solve their challenges, not only through financial resources but also deep knowledge, insights and ideas.

We expect, encourage and reward entrepreneurial thinking from our employees. We have a shared purpose of cultivating thriving communities, inspired by our founder, Otto Bremer, who spent his lifetime supporting the communities that his banks served in new and unexpected ways. That commitment to community and creative problem-solving contributes to Bremer’s culture.

If you want the next chapter in your story to be one where you make a real difference for our customers, communities and economies, we’re the bank to join. We foster diversity, equity and inclusion, building on the legacy of our immigrant founder. If you’re curious, enjoy collaborating, and start each day with the customer in mind, we invite you to join our team!

Job Description

The Information Technology End User Engineer is responsible for building and maintaining the workstation endpoints both in physical and virtualized environments. The End User Engineer will participate in planning and execution of projects to
meet the needs of the enterprise, ensure security compliance, and resolve audit findings. This position requires after hours and weekend work, including rotating on-call.

This role will:

• Build and maintain Windows workstation systems and supporting environment.
• Experience with Windows client and server operating systems.
• Work within various ecosystems: Microsoft Intune, Configuration Manager, AWS AppStream and Workspaces, Citrix Director and Provisioning Services, and VMware ESXi.
• Proficient in troubleshooting hardware, software, virtualization, end user, and network issues.
• Working with Product Owners, Scrum Masters, Project Managers and Project Teams to meet deliverables and deadlines.
• Review and act upon compliance findings, ensuring secure, up-to-date environments.
• Experience managing workstation technologies, including imaging and software deployment.
• Work with Business Continuity team to design and test BCP-DR plans.

QUALIFICATIONS:

• Bachelor's Degree in an information technology related field or equivalent work experience and 2 to 3 years of IT End User experience (demonstrated expertise with supporting Windows operating systems both physical and virtual environments).
• Mac operating systems in an enterprise, scripting, and automation.
• Ability to effectively communicate both orally and in writing with internal and external customers
• Ability to present a professional image and demeanor to internal and external customers
• Interact constructively and effectively with all constituencies and work collaboratively toward a common goal
• Communicate effectively with clients and groups of employees in order to build and maintain positive relationships
• Ability to effectively present information and response to questions from groups of employees, managers, and/or customers
• Multi-task and maintain an optimistic outlook in a fast-paced work environment
• Accept and implement changes with processes, people, and circumstances exhibiting a positive approach to each situation
• Provide exceptional service to all customers and personalize interactions
• Interpret and carry out objectives furnished in written or oral form and a demonstrated commitment to act within industry standards
• Read and interpret safety rules, operating and maintenance instructions, and procedure guidelines and manuals
• Operate standard office equipment

#LI-hybrid, #LI-JT1

Bremer Values & Benefits

Our Values

Collaboration: We work elbow-to-elbow with our customers, making a difference for them in good times and bad. We share our skills, knowledge and experience to support each other every day.

Commitment: We’re deeply invested in the places we live and work, and we’re always ready to do whatever it takes to help our neighbors and communities thrive and grow.

Creativity: Imagination and innovation are essential to helping our customers and Bremer succeed. If there’s a better way to do something, we’ll find it or create it.

Our Benefits

At Bremer, we are committed to supporting and growing the we call home. Our people understand that they represent our name and reputation in every conversation, and that they’re backed by an organization that values finding a better way to get things done. . Not just the 401(k), pension plan, healthcare, and vacation kind (we’ve got those), but the kind of everyday benefits that get you excited for what each day holds.