Manager, Global Sales Development Enablement

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What youll do

As the Manager Global Sales Development Enablement you will be a pivotal leader responsible for the strategic direction operational execution and continuous improvement of enablement programs for our global Sales Development organization. You will lead mentor and develop a high-performing Sales Development Enablement team empowering them to design and deliver impactful learning experiences.

You will play a critical role in partnering with senior leadership across Sales Development Sales Operations and other GTM functions to identify enablement priorities drive strategic initiatives and ensure our Sales Development Representatives (SDRs MDRs PDRs) are equipped with the skills knowledge and tools to achieve and exceed their targets. Your leadership will directly contribute to accelerating time to quota attainment improving sales productivity and fostering a culture of excellence within the Global Sales Development team.

This position is a people manager role reporting to Vice President GTM Enablement.

Responsibility

• Lead coach and develop a geographically dispersed team of Sales Development Enablement professionals fostering a collaborative high-performance and growth-oriented environment

Provide regular feedback performance reviews and career development guidance to direct reports

Manage team workload priorities and resource allocation to ensure efficient and effective delivery of enablement programs

Define develop and execute the global sales development enablement strategy and multi-year roadmap aligning with overall GTM objectives

Oversee the end-to-end design development and delivery of comprehensive learning experiences for all stages of the Sales Development lifecycle including new hire onboarding ongoing skill development product launches and strategic initiatives

Ensure all enablement programs are scalable impactful and delivered through appropriate modalities (e.g. instructor-led training e-learning blended learning workshops)

Serve as a trusted advisor to senior and executive leadership within Sales Development and across the GTM organization

Collaborate effectively with Sales Development leadership Sales Operations and other cross-functional stakeholders to identify strategic priorities and critical training needs align enablement initiatives with business objectives and ensure seamless program integration

Build strong relationships and influence decisions to ensure enablement programs are integrated and supported across the organization

Drive operational efficiency and process improvement within the enablement function leveraging agile methodologies for rapid iteration and deployment of new programs

Establish and track key performance indicators (KPIs) for enablement effectiveness including time to quota attainment pipeline generation conversion rates and tool adoption providing insights to optimize program effectiveness

Analyze data and feedback to continuously optimize existing programs and identify new areas for enablement investment

Oversee the effective utilization and optimization of enablement tools and platforms (e.g. LMS CRM content management systems prospecting tools)

Job Designation

Hybrid : Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

What you bring

Basic

Bachelors degree in Business Education Organizational Development or a related field

5 years of related experience including a minimum of 3 years of experience in Sales Enablement Sales Training or Learning & Development with at least 2 years in a direct people management role

Experience leading and developing a team of enablement professionals preferably within a global context

Experience with instructional design principles adult learning theories and various training methodologies (e.g. ADDIE SAM).

Proficiency with Learning Management Systems (LMS) and e-learning authoring tools

Preferred

Strong understanding of the sales development lifecycle sales processes and modern sales methodologies

Excellent project management organizational and analytical skills with a data-driven approach to decision-making

Exceptional communication presentation and interpersonal skills with the ability to influence and collaborate effectively with stakeholders at all levels

Familiarity with CRM (e.g. Salesforce) conversation intelligence (e.g. Chorus) and sales engagement platforms

Proven ability to manage and prioritize multiple complex projects simultaneously in a fast-paced dynamic environment

Experience contributing to strategic roadmaps and managing program budgets

Certifications in instructional design project management or sales methodologies

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations :

Illinois Colorado Massachusetts and Minnesota : $120800.00 - $166100.00 base salary

Washington Maryland New Jersey and New York (including NYC metro area) : $120800.00 - $174525.00 base salary

This role is also eligible for the following :

Global benefits provide options for the following :

Work Authorization Notice : Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states : Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

EEO Statement

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

EEO Know Your Rights poster

Required Experience :

Manager

Key Skills

Customer Service,Biotechnology,Inside Sales,Barista,Jni

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 120800 - 174525