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Bilingual Front Office Clerk
Bilingual Front Office ClerkLegacy Community Health • Houston, TX, US
Bilingual Front Office Clerk

Bilingual Front Office Clerk

Legacy Community Health • Houston, TX, US
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Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

  • Legacy Southwest - 6441 High Star Dr.

Houston, TX 77074 Bilingual Front Office Clerk - Job Overview Schedule :

  • 8 HR Rotating Schedule Welcome to Legacy Community Health, where every day is an opportunity to make a difference in the lives of our patients.
  • As a Bilingual Front Office Clerk, you are more than just a welcoming face; you're the first impression and a crucial part of our healthcare family.
  • Your role is all about creating a warm and inviting atmosphere for everyone who walks through our doors or calls our clinic.

    • Make a Lasting Impression :

  • Your friendly demeanor and welcoming smile set the tone for our patients' entire experience.

    • Embrace Variety :

  • Enjoy a dynamic work environment where no two days are the same, keeping your role exciting and fulfilling.

    • Collaborative Atmosphere :

  • Work closely with a passionate and enthusiastic team dedicated to our mission.

    • Growth and Development :

  • Take advantage of opportunities for personal and professional growth; your future is bright with us.

    • Mission-Driven Impact :

  • Play a vital role in providing exceptional healthcare to our community, making your work meaningful and rewarding.
  • Key Responsibilities Answer and route incoming calls with precision, ensuring a seamless communication experience for our patients.
  • Welcome clients warmly and manage the intake process efficiently.
  • Accurately log patient information with your exceptional data-entry skills.
  • Collaborate with the volunteer coordinator to ensure smooth volunteer operations.
  • Manage appointments with finesse, following all procedures meticulously.
  • Handle payments accurately, adhering to all cash handling protocols.
  • Maintain a tidy and welcoming clinic lobby environment.
  • Assist in processing lab results as directed by the Practice Manager.
  • Contribute to our Performance Improvement Program and drive positive change.
  • Foster a respectful and courteous atmosphere for patients, families, and colleagues.
  • Collaborate with your team to achieve department goals and build effective working relationships.
  • Thrive in the primary care medical home environment.
  • Participate in all necessary safety training programs to ensure a safe clinic environment.
  • Ensure workspace and equipment meet Legacy's high standards.
  • Master Legacy's exposure control plans to enhance safety from pathogens.
  • Stay flexible and ready to take on additional duties as needed.
  • Minimum Qualifications High school graduate or equivalent—a solid foundation to kickstart your journey!
  • Possess a pleasant, professional, and articulate phone voice; your tone is everything!
  • Excel in juggling multiple tasks and managing a symphony of incoming calls or patients.
  • Show off those efficient and accurate data-entry skills—precision is key!
  • Be a wiz in computer literacy, and experience with multi-line phones or switchboards is a plus.
  • Have basic knowledge in math and filing—keeping things in order is your forte!
  • Demonstrate stellar decision-making abilities under crunch time.
  • Bilingual in English / Spanish? ¡Fantástico!
  • That's a preferred skill!
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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