Retail Supervisor in Training (Full Time)

Supervisor-In-Training

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key responsibilities include : motivating their team to meet and exceed sales goals, supervising the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules, ensuring brand and operational standards are consistently met, ensuring their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases, training and developing their team on fitting room & cash wrap standards and assisting when needed in those zones, managing inventory by ensuring all merchandise is represented and replenished on the floor in full size runs, assisting management to identify issues in the store, training their team on product and brand knowledge and ensuring product knowledge is conveyed to customers, following all company policy and procedures and notifying management of any infractions, and assisting with special projects as assigned by management.

Requirements : High School Diploma or GED, Bachelor's Degree preferred, ability to train and develop a team with strong communication skills, ability to calculate figures and amounts such as discounts and percentages, ability to work a flexible schedule that meets the business needs, including evenings and weekends, full time availability requirements : average 32 hours or more per week based on business needs, open availability on weekends (religious exemptions considered), limited to two restrictions on availability on weekdays (Mon-Fri).

Full-time, hourly position : The Company provides : medical, dental, vision, life & ADD, short and long term disability, flexible spending and commuter benefits accounts, 15 days of paid vacation / personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date, 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays, 401K (with employer matching).

For all positions, the Company provides : commuter benefits accounts, sick leave per calendar year, earned under NJ PSSL, 1.5 times the employee's regular rate for all hours worked on stated holidays, 401K (with employer matching).

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.