Program Associate- Colorectal Surgery-(250003A6)
Description
Performs administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment. Performs duties of a confidential nature. Works under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and / or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed.
Qualifications
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
1 year Related experience (Required)
Experience with searching databases (preferred)
Required Skills / Knowledge
Excellent analytical skills
Demonstrated proficiency using Microsoft Office Excel1
Excellent written and verbal communication skills
Strong organizational skills.
Functional Accountabilities
Administrative Support
- Manage day-to-day administrative functions for designated Program such as organizing and maintaining department files and records, performing complex clerical duties and analytics, supply and equipment orders, etc.
- Assist with all levels of internal and external customers, receive and screen calls, correspondence and / or visitors, make travel and meeting arrangements as needed.
- Serve as a communication link to other CNHS departments, (e.g. coordinate and schedule office appointments, meeting and conferences, etc.).
- Independently research, develop, and compose presentation materials and speeches in a variety of settings.
- Identify and understand issues, problems, and opportunities; determine potential courses of action and develop appropriate solutions
Program Coordination
Routinely coordinate and facilitate solutions with internal and external organizations and constituents.Maintain designated Program finances such as government reports, charge sheets, and contact with charge entry professionals, etc.Safety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational Accountabilities
Program Knowledge
Apply substantive knowledge in order to assist and represent manager thoroughly in the scope, diversity, and complexity of all program operations and organizational commitments.Demonstrate and apply knowledge of nuances, appropriate protocol, and specific preferences of manager and constituents while performing administrative support tasks.Maintain understanding and awareness of program services, policies, procedures, laws, rules, and regulations.Explain and interpret program information to clients / customers and staff.Organizational Commitment / Identification
Partner in the mission and upholds the core principles of the organizationCommitted to diversity and recognizes value of cultural ethnic differencesDemonstrate personal and professional integrityMaintain confidentiality at all timesCustomer Service
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement / Problem-solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsOrganizational Accountabilities (Staff)
Organizational Commitment / Identification
Anticipate and responds to customer needs; follows up until needs are metTeamwork / Communication
Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement / Problem-solving
Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management / Financial Responsibility
Use resources efficientlySearch for less costly ways of doing thingsSafety
Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performancePrimary Location
: District of Columbia-Washington
Work Locations
: CN Hospital (Main Campus)111 Michigan Avenue NWWashington20010
Job
: Non-Clinical Professional
Organization
: Surgery COEPosition Status : R (Regular)-FT - Full-TimeShift : DayWork Schedule : 8am-4 : 30pm
Job Posting
: Dec 24, 2025, 8 : 17 : 43 AM
Full-Time Salary Range
: 48588.8-80974.4