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DOL TAP Regional Manager (West Region)
DOL TAP Regional Manager (West Region)Serco • Charleston, SC, US
DOL TAP Regional Manager (West Region)

DOL TAP Regional Manager (West Region)

Serco • Charleston, SC, US
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Regional Manager (West Region)

Join our team as a Regional Manager to assist and prepare approximately 200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered worldwide to conduct job assistance workshops, employment counseling, apprenticeship program placements, and employer outreach.

In this role, you will :

  • Assist the Project Manager in implementing the Department of Labor's Employment Navigator pilot program for transitioning servicemembers worldwide
  • Successfully execute DOL TAP Facilitation for transitioning service members
  • Manage and oversee geographically dispersed Employment Navigators, Facilitators, and Site Leads at multiple military installations worldwide
  • Coordinate with installation Designated Governmental Representatives
  • Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs
  • Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers

The Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team.

Qualifications

To be successful in this role, you will have :

  • An Associate's degree and 5-7 years of related experience
  • Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • Must be able to communicate effectively, have supervisory experience, and respond to inquiries of a complex nature
  • Experience leading, managing, directing, or working as part of a geographically dispersed team
  • Proficient in the Microsoft Suite of Applications and virtual meeting platforms
  • Ability to work well with the Military clients and must be able to communicate orally and in writing
  • The ability to travel up to 25%
  • Additional desired experience and skills :

  • A Master's degree
  • If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

    Military Veterans and Spouses encouraged to apply.

    Company Overview

    Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

    Pay Transparency

    Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balanceso you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

    Salary range : The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

    Benefits HIGHLIGHTS Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan that includes counseling conditions
  • Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
  • To review all Serco benefits please visit : https : / / www.serco.com / na / careers / about-us.

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