Patient Logistics Specialist - Night Shift

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization :

MCJCHV Throughput Center

Job Summary : JOB SUMMARY

Coordinates the scheduling / admission / transfer of all patient admissions from referring hospitals, clinics, urgent care clinics and physician offices to effectively balance the impact to clinical and operational areas and facilitate effectual throughput. Coordinates all components related to the initial admission, transfer, or consult of critical and non-critical patients into the accepting facility from referring hospitals, clinics, and physician offices with some guidance. Manages and dispatch tasks for patient transport and Environmental Services.

SHIFT

36 hour work week.

Every other weekend.

Rotating Holiday.

REQUIRMENTS

Face-to-Face customer service experience

Medical Terminology

Hospital setting experience.

KEY RESPONSIBILITIES

• Make recommendations that promote the best potential patient outcomes based on patient information, patient / physician preferences, and the capability of both transferring and receiving facilities.
• Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments. Coordinate patient scheduling needs for appointments and perioperative procedures.
• Conducts Bed Control Meetings in conjunction with Administrative Coordinator, interacts with multi-disciplinary stakeholders in exploring expected patient admissions, transfers and discharges, and serves as coordinator for patient movement throughout facility.
• Identify, trend, and report barriers to patient flow and throughput. Make recommendations for improving processes and systems.
• Direct the activity of the EVS and transporters, ensuring timely completion of tasks; follow-up on issues related to service and operations.
• Continuously monitors response times and. alerts supervisor if response time are longer than departmental standards.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities :

Core Capabilities :

Supporting Colleagues : Develops Self and Others : Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships : Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively : Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services : - Serves Others with Compassion : Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems : Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support : Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : - Performs Excellent Work : Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements : Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability : Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work / service. - Stewards Organizational Resources : Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions : Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas : Willingly proposes / accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology : Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change : Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications :

Responsibilities :

Certifications :

Work Experience :

Relevant Work Experience

Experience Level : 4 years

Education :

High School Diploma or GED