Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Cedar Park, TX, US
Associate Team Leader

Associate Team Leader

H&R Block • Cedar Park, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    [job_alerts.create_a_job]

    Associate Team Leader • Cedar Park, TX, US

    [internal_linking.related_jobs]
    Stocking Team Supervisor

    Stocking Team Supervisor

    Sam's Club • Cedar Park, TX, US
    [job_card.full_time] +1
    WM Supercenter #2991 201 Walton Way Cedar Park, TX 78613-7016 CP-2991-9049.Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead

    Team Lead

    Rack Room Shoes • Georgetown, TX, US
    [job_card.part_time]
    Location : Georgetown, Texas US.The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager - State Farm Agent Team Member

    Account Manager - State Farm Agent Team Member

    Monica Story - State Farm Agent • Round Rock, TX, US
    [job_card.full_time]
    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Continuous Improvement Lead

    Continuous Improvement Lead

    Wondercide • Round Rock, TX, United States
    [job_card.full_time]
    Stephanie Boone when her dog Luna became ill from what her vet suspected was conventional flea and tick treatments and monthly pest control services. Stephanie knew there had to be a better way and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stocking Team Supervisor

    Stocking Team Supervisor

    Walmart • Cedar Park, TX, US
    [job_card.full_time] +1
    WM Supercenter #2991 201 Walton Way Cedar Park, TX 78613-7016 CP-2991-9049.Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time in the ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader (P1-1360598-1)

    Shift Leader (P1-1360598-1)

    Panda Restaurant Group • Cedar Park, TX, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Round Rock, TX, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Tractor Supply Company • Hutto, TX, United States
    [job_card.full_time] +1
    Team Leader • •Overall Job Summary • • The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectiv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Seasonal Team Supervisor

    Seasonal Team Supervisor

    Walmart • Georgetown, TX, US
    [job_card.full_time] +1
    WM Supercenter #1303 620 S Interstate 35 Georgetown, TX 78628-4157.Role summary : Seasonal associates are responsible for moving the majority of seasonal merchandise throughout the store.When major ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part Time Operations Support Associate

    Part Time Operations Support Associate

    Ralph Lauren • Round Rock, TX, United States
    [job_card.full_time] +1
    Ralph Lauren Corporation (NYSE : RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories : apparel, accessories, home, fragrances, and hospita...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLC • Cedar Park, TX, United States
    [job_card.full_time]
    Operations Lead Our Vision : To become the leading Home Décor retailer.Our Mission : Enable everyone to affordably make their house a home. Job Summary : The Operations Lead (OL) oversees store proce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    C-Store Team Member

    C-Store Team Member

    Refuel Market • Round Rock, TX, US
    [job_card.full_time]
    Refuel is one of the fastest growing convenience store chains in the US growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & op...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Stocking Team Associate

    Stocking Team Associate

    Walmart • Round Rock, TX, US
    [job_card.full_time]
    Stocking associates are focused on unloading trucks and stocking new freight.They spend the majority of their time in the backroom. Stocking associates must be able to lift heavy objects in excess o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Taco Bell • Round Rock, TX, United States
    [job_card.full_time]
    Shift Leader Round Rock, TX Hiring at up to $15 per hour for Leadership qualities! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. If hired, the franchisee will be y...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader (P1-1474140-1)

    Shift Leader (P1-1474140-1)

    Panda Restaurant Group • Georgetown, TX, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Food / Consumables Team Associate

    Food / Consumables Team Associate

    Walmart • Round Rock, TX, US
    [job_card.part_time]
    Food / Consumables Team Associate.E Palm Valley Blvd Round Rock, TX 78665-2580.Shift may start between 8 : 00am - 4 : 00pm. Food and consumable associates are focused on two things : taking care of custome...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Department Leader

    Department Leader

    McDonald's • Round Rock, TX, US
    [job_card.full_time]
    McDonald's Franchise Opportunity.Now offering up to $3,000 per year in tuition assistance! • • •.This job posting is for a position in a restaurant owned and operated by an independent franchisee and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Continuous Improvement Lead (Round Rock)

    Continuous Improvement Lead (Round Rock)

    Wondercide • Round Rock, TX, US
    [job_card.part_time]
    Stephanie Boone when her dog Luna became ill from what her vet suspected was conventional flea and tick treatments and monthly pest control services. Stephanie knew there had to be a better way and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]