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Phone Triage Nurse (Gastroenterology), Full Time Days
Phone Triage Nurse (Gastroenterology), Full Time DaysHolland Hospital • ND, United States
Phone Triage Nurse (Gastroenterology), Full Time Days

Phone Triage Nurse (Gastroenterology), Full Time Days

Holland Hospital • ND, United States
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CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.

The RN is responsible for the provision and coordination of patient-centered care. The RN will assist the physician with patient calls, maintaining medical record information, coordinate patient care with other health care providers including necessary prior-authorizations. The RN will focus on prevention, health promotion, patient education, and patient assistance. Under the supervision of a physician the RN is involved in providing telephone assistance to advise, counsel and instruct patients on health care treatment for acute and chronic conditions.

Pay Range : $29.74 - $44.61 / hour

Employment Type : Full Time, 80 hours every 2 weeks

Schedule : Monday - Thursday 8 : 00 am - 4 : 30 pm and Friday 8 : 00 am - 4 : 00 pm

Requirements : Graduate of accredited Registered Nursing Program required, Current Michigan RN license required, BLS for the Healthcare Provider by 60 days after hire required

PROFESSIONAL NURSING PRACTICE

  • Promotes patient safety by maintaining the policies and procedures of the physician office.
  • Achieves office-specific initial and ongoing competencies.
  • Maintains the ANA Standards of Professional Performance including : Participates and is mindful of the quality initiatives of physician practice; maintains nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations; and contributes to the professional development of peers and colleagues.
  • Works with physician and patient rendering medical care via telephone.
  • Coordinates patient care involving other members of the health care team in relation to Patient-Centered Medical Home as appropriate.
  • Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing service.
  • Works with other team members to ensure appropriate access to patient care.
  • May review incoming referrals to ensure they are appropriately triaged for urgency.
  • Provides patient education either in person or via phone regarding upcoming procedures in the office or hospital.

DEVELOPS AND IMPLEMENTS NURSING REGIMENS

  • The RN may develop and initiate nursing regimens, for example : Assessing patients via phone to determine need for treatment or urgent / emergent care. Will use standard protocols developed by the nursing team and approved by physicians where applicable.
  • Implements patient management plans as devised and directed by a physician.
  • Orders medications as directed by a supervising health professional.
  • DOCUMENTATION

  • Documents patient information in the medical record.
  • Assists with maintaining patient medication logs, problem lists, completes prescription files and communication logs.
  • Files records in accessible, confidential and secure system.
  • Ensures documentation is clear, concise and accurately reflects information provided by the patient to assist the physician in determining treatment plans.
  • Enters orders into the medical record as directed by the physician.
  • QUALITY IMPROVEMENT

  • Supports the quality improvement activities of the facility and responds appropriately to change.
  • Participates in learning or teaching experiences as appropriate.
  • Requests supervision when needed and utilizes supervision effectively.
  • Ensures compliance with policy, procedure and regulatory requirements.
  • Maintains patient rights, confidentiality.
  • Ensures appropriate documentation for billing, if applicable, is completed to maintain ethical billing practices.
  • Minimum Associates Degree in Nursing (RN) required
  • Current Michigan RN Licensure required
  • BLS For the Healthcare Provider 60 days after hire required
  • Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

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