Analyst, Debt Operations Analytics

Department :

Servicing - Operations

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

The Debt Operations department encompasses the Underwriting, Closing, Servicing, and Asset Management teams, which collaborate closely to manage all credit and operational functions within W&D's GSE lending platform. These teams are dedicated to processing client business with a high degree of efficiency and meticulous attention to detail while ensuring strict adherence to credit policies as well as all lender and investor requirements. The Servicing team is highly rated with its Fitch rating of CPS1- and manages the 10th largest CRE debt portfolio in the United States.

Supporting these core functions, the Debt Operations Compliance & Analytics team provides comprehensive risk oversight, ensures process integrity, and delivers data-driven insights across the entire Debt Operations platform. This team plays a critical role in enabling Underwriting, Closing, Servicing, and Asset Management to operate effectively and maintain compliance with regulatory standards.

The Impact You Will Have

The Analyst provides data, reporting, and systems support across Underwriting, Closing, Servicing, and Asset Management. This role builds and maintains dashboards, runs data-quality checks, coordinates user acceptance testing, and supports underwriting model updates. This role also ensures submission-ready data for lender systems and portals, while packaging insights for senior management through clear analysis, visualizations, and presentation materials.

Primary Responsibilities

• Build and maintain self-serve reports and dashboards (Power BI / Excel); perform ad-hoc analyses to surface risks and opportunities.
• Implement exception checks for critical data elements across loan handoffs; run pre-submission validations for lender systems / portals; reconcile error files; document rules / thresholds; and partner with business units on root-cause remediation.
• Aggregate data from multiple systems, create clear visualizations, and prepare executive-ready PowerPoint decks.
• Coordinate and execute user acceptance testing (UAT) for systems used by Debt Operations; log and track issues to closure; validate production releases.
• Support underwriting model updates in Excel / VBA; maintain change logs; validate calculations against sample loans; and publish release notes.
• Collaborate with Underwriting, Closing, Compliance (Loan Quality), Technology, and Servicing to prioritize fixes, align definitions, and communicate concise updates.
• Maintain documentation such as change logs, field dictionaries, release notes, submission checklists, and quick-reference guides; support training on new features, reports, and models.
• Perform other duties as assigned.
• Attendance is generally required from 8 : 30 am - 5 : 30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

Education and Experience

Knowledge, Skills and Abilities

This position has an estimated base salary of $60,000 - $70,000 plus discretionary bonus. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

#LI-NA1

#LI-Hybrid

What We Offer

promote health, engagement, and balance

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM

Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.