Bilingual Office Support Admin

CareersUSA, a leader in the staffing industry with over 44 years of experience, has another job opportunity for you:

Our Client is seeking an Office Support Admin in Pembroke Park, FL.

Earn an hourly rate at this temp-to-hire position. Work Monday through Friday, 8:00 AM to 5:00 PM.

Job Description:

• Enters customer orders and quotes into the computer system
• Keep track of all open customer orders and their statuses
• Keep open order reports current
• Processes Return Authorizations
• Address customer claims with the QA department
• Obtain proof of delivery and proof of export for every order shipped
• Prepare all documents for export merchandise (commercial invoices and packing lists, certificate of origin, SEDs, SLIs, etc.)
• Coordinate with freight forwarders
• Work extensively in Microsoft office 365 - EXCEL
• Aid in general clerical work such as correspondence & filing
• Send out order invoices to customers after an order ships. Load Invoices in web-platforms and follow up registration for payment
• Literature distribution
• Setup of new items in the system
• Other tasks as assigned

Job Requirements:

• Customer service savvy
• Prior experience in customer service, Freight forwarding, and/or Export Import business related preferred
• Must be Bilingual in both English and Spanish written and conversational (Portuguese is a plus)
• Excel intermediate, including work with formulas (will be tested by client and agency)
• Proficient in Microsoft 365 - Excel, Outlook and Word; other office applications a plus
• Excellent written and verbal communication skills
• Friendly and a team player
• Very professional approach to customers and logistical partners