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VP of Sales and Service
VP of Sales and ServiceMarmon Holdings • Hazelwood, Missouri, USA
VP of Sales and Service

VP of Sales and Service

Marmon Holdings • Hazelwood, Missouri, USA
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  • [job_card.full_time]
[job_card.job_description]

RLS LLC

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway youll be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

As Vice President of Sales you will drive revenue growth customer excellence and go-to-market execution across our HVAC distribution and contractor channels. Youll lead a high-performing team and collaborate cross-functionally to scale our market presence accelerate customer adoption and enhance the end-to-end buying experience. This executive role is ideal for a hands-on data-driven sales leader with deep HVAC distribution experience and a passion for team development strategic execution and market innovation .

Key Responsibilities :

Sales Strategy & Market Growth

  • Define and implement sales and service goals aligned with aggressive revenue retention and market share targets.
  • Develop and lead go-to-market strategies to expand brand footprint across HVAC distributors and contractors in North America.
  • Monitor market trends and competitive activity to proactively adjust commercial strategy.
  • Drive sales enablement initiatives to increase product penetration and contractor activation.

Team Leadership & Field Enablement

  • Lead coach and scale a national team including Regional Sales Managers Territory Managers Customer Service and Mobile Roadshow staff.
  • Deploy hybrid and remote selling best practices to optimize regional coverage and team accountability.
  • Launch hands-on training programs (e.g. mobile demos distributor education) to support field performance and product knowledge.
  • Customer Experience & Service Excellence

  • Champion customer-centric service delivery including SLA adherence warranty processing inquiry resolution and complaint handling.
  • Collaborate with operations and marketing to enhance the full customer journeyfrom quote to post-sale support.
  • Cross-functional Collaboration

  • Partner with RLS and Marmon leadership to shape product development roadmaps including tool innovations and jaw enhancements.
  • Work with Marketing to execute impactful product launches showroom activations HVAC expos and channel marketing initiatives.
  • Business & Performance Management

  • Define and manage KPIs : bookings distributor penetration installer engagement retention customer NPS and margin performance.
  • Oversee sales planning regional budgets forecasting pricing strategy and channel incentives.
  • Deliver regular performance updates to RLS and Marmon Operating Unit executives.
  • Required Qualifications :

  • Bachelors degree required; MBA or advanced degree preferred.
  • 10 years of B2B sales leadership ideally in HVAC / R mechanical distribution or industrial OEM sectors.
  • Proven success scaling revenue ($50M$150M) across mid-market and distribution channels.
  • Strong background selling into HVAC distribution networks in the North American market.
  • Experience managing hybrid field / inside sales teams service operations and strategic accounts.
  • Track record of driving sales enablement programs (training demos certifications etc.).
  • Highly analytical and data-driven; fluent in CRM tools sales pipeline metrics and forecasting.
  • Strong communicator with executive presence and technical acumen.
  • Willingness to travel 50% to support the field partners and key trade events.
  • Preferred Experience :

  • Familiarity with press fitting systems HVAC / R tools or flame-free mechanical technologies.
  • Understanding of UL 207 certifications high-pressure systems and refrigerant transitions in HVAC applications.
  • Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .

    We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.

    Required Experience :

    Exec

    Key Skills

    Sales Experience,Marketing,Public Relations,Pricing,Sales Pipeline,Outside Sales,Strategic Planning,Social Media Management,Sales Management,Enterprise Sales,Public Speaking,negotiation

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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