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Server
ServerVillage Inn • West Des Moines, IA, United States
Server

Server

Village Inn • West Des Moines, IA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Benefits :

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

Position Overview : As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities :

  • Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
  • Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
  • Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
  • Provide knowledgeable responses to inquiries about the restaurant's menu and ongoing promotions.
  • Effectively use promotional strategies to enhance guest experiences and boost sales.
  • Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
  • Demonstrate proficiency in operating POS systems and handling various payment terminals.
  • Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
  • Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
  • Perform additional duties as required to ensure the restaurant operates smoothly.

    • Key Qualifications :

  • Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
  • Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
  • Availability to work flexible hours, including nights, weekends, and holidays.
  • Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
  • Strong communication skills, with the capability to follow and understand both written and spoken instructions.
  • Able to effectively manage multiple tasks in a high-pressure environment.
  • Comfortable working in tight spaces with varying noise levels and temperatures.
  • Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

    • Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. The company operates over 40 locations across 11 states, showcasing a widespread presence and influence in the industry.

    Our Employee-centric restaurants with friendly service provided to all Guests seeks to create a positive cycle where satisfied and well-supported Employees contribute to our welcoming and enjoyable experience for our Guests.

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    Server • West Des Moines, IA, United States

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