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ServerImage Hotel Management • Grove City, OH, US
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Server

Server

Image Hotel Management • Grove City, OH, US
[job_card.30_days_ago]
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  • [job_card.part_time]
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[job_card.job_description]

The server is responsible to provide  each guest  an enjoyable experience in our restaurant and / or lounge by offering the best possible service. The individual must confirm all orders are accurate , as per hotel & brand standards, and served promptly and efficiently. This position requires good customer service skills, the ability to multi-task, and effectively communicate with guests regarding  breakfast and knowledge of basic hotel information.

Responsibilities

  • Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by hotel.

  • Verify the accuracy on all checks for prices, taxes, and tips.

  • Greet all arriving guest  in a pleasant manner, making them feel welcome.

  • Ensure that all newly seated guests receive immediate attention and that their orders are taken promptly and courteously. Be sure that your guests are not being neglected at any time.

  • Ensure the quality and appearance of the food and beverages you serve meets hotel & brand standards.

  • Ensure the tables are cleaned properly and set up according to hotel standards.

  • Maintain a clean dining area with the required supplies at all times during the hotel's dining hours.

  • Keep your station clean and set up with the required supplied  at all times.

  • Assist  to stock items as deliveries arrive. Ensure all food items are rotated with oldest  in front, newest in back.

  • Help to minimize waste and inform management of items to be ordered or items which are overstocked.

  • Advise  management of any unsatisfactory food or beverage items so it  can be replaced. Advise to  Front Desk when applicable.

  • Work with the other F&B personnel to ensure that the necessary work and other job related  duties are completed.

  • Check the cleaning frequency chart and do the required cleaning each day.

  • Communicate with management, front desk for service related  matters, and maintenance for equipment related matters.

  • Be sure that established service procedures are followed at all times.

  • Assist  other hotel personnel  as necessary.

  • Additional  duties from hotel manager will be assigned as necessary
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    Server • Grove City, OH, US

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