Program Associate ( Poko )

Job Purpose

Program Associate (PA) supports LT kipuka or service centers on all administrative operations, including program support. This position is the first point of contact for families, the community, and partners, playing a vital role in communicating with others and demonstrating our organizational values. The position is also responsible for coordinating business functions, calendar management, meeting and event logistics, and supporting various kīpuka staff as needed. On occasion this position may be required to work at other locations as needed.

About Kīpuka

Kīpuka are grounded in Hawaiian culture and values through a healing centered approach, with heightened focus elevating the strengths and innate values of all kamali'i. Kīpuka provide Hawaiian youth with opportunities to connect to caring adults, peers and mentors, receive supportive services, and discover pathways to passion, purpose, and prosperity. Kīpuka are a hub for culture, creativity, healing, technology, and play, and will serve as a resource for kamali'i and their 'ohana. These safe spaces are located throughout the pae 'aina where youth are inspired to pursue their dreams, including exploring pathways in the arts, sports, technology, and entrepreneurship while receiving wraparound support to help them reach their goals and become thriving kamali'i.

Essential Responsibilities

Administrative Support

• Responsible for customer service, assisting with incoming calls, messages, and creating a welcoming environment for guests and teammates. Assess the condition of facilities and supports ensuring cleanliness and safety of facilities, with particular attention to child centered spaces. Ensures continuous office coverage.
• Oversees incoming / outgoing mail service.
• Manage kīpuka key inventory : tracking usage, securing keys in lock box, etc.
• Provides direct support to teammates on the following :

DayForce (timesheets for non-exempt staff, FTO / PTO, etc.)

Program Operations Support

Other Duties

Qualifications

Job Competencies

Organization Competencies

Mental and Physical Demands

Requires frequent sitting, bending, standing. Performs light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting up to 25 pounds.

Terms and Conditions of Employment

As a condition of employment, employee will be subject to LT's policies and procedures.

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Job Title : Program Associate

Reports to : Manager, Kīpuka Services

FLSA Status : Non-Exempt

Aligned Executive : Vice President and Chief Programs Office

Kīpuka : Ko'olau Poko

Department : Programs

Lili'uokalani Trust is an Equal Opportunity Employer. We strive to recruit, train, and retain innovative talent from a diverse candidate pool. All employment decisions will be based on merit, competence, performance, and business needs. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, religion, ancestry, genetic information, citizenship, marital / civil union status, arrest and court record, domestic or sexual violence victim status, credit history, disability or veteran / military status or other applicable legally protected characteristics.