COBRA Account Manager

A company is looking for a COBRA Account Manager who will serve as the primary liaison for COBRA clients and manage client relationships.

Key Responsibilities

Manage client and participant relationships for assigned groups, ensuring complete account compliance

Oversee COBRA mailings, data processing, and audit procedures to maintain data integrity

Provide high-level customer service and assist with seasonal client activities and technical inquiries

Required Qualifications

At least 2 years of related work experience, preferably in benefits management or customer service

Preferred associate or bachelor's degree, but not required

Strong organizational and prioritizing skills, with the ability to multitask in a collaborative environment

Ability to manage client relationships and handle conflict professionally

Proficient in processing and manipulating data while ensuring accuracy and integrity