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Executive Assistant
Executive AssistantTalent Shore • Rochester, NY, US
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Executive Assistant

Executive Assistant

Talent Shore • Rochester, NY, US
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Executive Assistant

We are a fast-growing healthcare company dedicated to putting the customer at the heart of everything we do. We're on an ambitious growth journey, and we're looking for a highly organised, proactive, and strategically minded Executive Assistant to support our Managing Director and leadership team.

The Role

This is more than a traditional EA role. You will act as a trusted partner to the leadership team managing schedules, communications, and logistics while anticipating needs, streamlining priorities, and supporting strategic initiatives. You'll ensure the leadership team can focus on what matters most, making a real impact on the company's growth and success.

Key Responsibilities

1. Email, Schedules & Calendars

Coordinate and manage the daily schedules of the MD and leadership team, ensuring all meetings, appointments, and deadlines are seamlessly organised.

Act as the gatekeeper for the leadership team, balancing priorities and commitments effectively.

Manage incoming emails filtering between action, informational, and junk with a goal of responding directly to 50% of actionable correspondence.

Anticipate the MD's needs and proactively flag conflicts, priorities, and opportunities.

2. Communication & Correspondence

Draft, review, and manage all forms of communication on behalf of the leadership team, including emails, reports, and presentations.

Serve as the main point of contact for internal and external communications, ensuring prompt, professional, and effective responses.

Facilitate communication between the leadership team and other departments, ensuring alignment and clarity.

3. Administrative & Strategic Support

Provide comprehensive administrative support including document preparation, data entry, and file management.

Handle confidential and sensitive information with absolute discretion.

Prepare briefing packs, summaries, and presentations to ensure leadership are fully informed for meetings and decisions.

Support strategic projects and track actions and deadlines arising from leadership meetings.

Identify opportunities to improve systems, workflows, and processes across the organisation.

4. Travel & Meeting Arrangements

Organise and manage all travel logistics flights, accommodation, itineraries for the leadership team.

Prepare detailed meeting agendas and materials, ensuring participants are fully briefed.

Coordinate logistics for internal and external meetings, including venue bookings, catering, and technology setup.

About You

Highly organised, proactive, and strategically minded.

Exceptional written and verbal communication skills.

Able to manage multiple priorities in a fast-paced environment, switching seamlessly between detail and big-picture thinking.

Confident handling confidential information with discretion and professionalism.

Tech-savvy, with experience using CRM, project management tools, and data dashboards.

Previous experience supporting senior leadership or C-suite executives preferred.

You thrive in a fast-paced, entrepreneurial environment and can anticipate needs, connect dots, and make things happen.

Top Traits We're Looking For

1. Strategic Thinker : You can see beyond the calendar and anticipate the needs of the leadership team.

2. Exceptional Organiser : You thrive on structure and can manage multiple complex priorities simultaneously.

3. Trusted Professional : You handle confidential information with absolute discretion and integrity.

4. Problem Solver : You take initiative, find solutions, and make things happen without waiting to be told.

5. Effective Communicator : You can engage confidently with people at all levels, clearly and professionally.

Why Join Us

With us, you'll join a close-knit, ambitious team that values initiative, excellence, and collaboration. You'll play a pivotal role in helping the leadership team drive the business forward, with opportunities to shape processes and make a real impact in a growing company.

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Executive Assistant • Rochester, NY, US

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