Lead Patient Transporter

Overview

Embark on a rewarding career with Saint Vincent Hospital hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Saint Vincent Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Provides direction, coordination and monitoring of transport staff. Monitors/adjusts Transport Tracking system as necessary, participates in the hiring and training of new staff, assists with the implementation of departmental goals and objectives and ensures compliance with hospital and departmental policies and procedures. Acts as a liaison to other departments, managers/supervisors and staff. Transports patients to and from all areas of the hospital via stretcher/wheelchair. Transports other items and equipment according to departmental policies and procedures.

Responsibilities

• Provides direction, coordination and monitoring of transport staff. Addresses any attendance, punctuality, and/or performance concerns with employees. Assists the Transport Manager in performance management as necessary.
• Monitors staffing patterns/schedules and provides feedback to the manager re: opportunities for service improvement
• Monitors staffing needs on a daily basis including; managing unscheduled absences and determining if staff can be flexed down based on volume/established criteria
• Participates in the preparation and interpretation of management reports to monitor employee performance, job request demand/supply key indicators, delay analysis, etc.
• Develops and maintains effective liaisons with all departments served. Continuously assesses opportunity for improvement in patient safety, patient satisfaction, and customer satisfaction.
• Other related duties as assigned.

Qualifications

• Required:
  • Education: High School Diploma, GED or equivalent required
  • Licensure/Certification: AHA (American Heart Association) BLS CPR/AED
• Preferred:
  • Experience:
    • Supervisory experience preferred.
    • Transport experience preferred.
    • Experience with bed tracking and/or transport tracking software is preferred.

Organization Description

Saint Vincent Hospital has been providing high-quality healthcare to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Some of the distinctions we have received include designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in advanced treatments like ourCyberKnife Radiosurgery, and our Cardiac Rehabilitation Program whichoffers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of Americas 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties and help support the overall health of our community. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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