A company is looking for a Customer Service Specialist ROI Bilingual.
Key Responsibilities
Assist clients, patients, and requestors with status of requests for medical records via phone
Ensure accurate and detailed notes in Med-Release for all actions taken
Meet daily goals of 85 calls per day while providing excellent customer service
Required Qualifications, Training, and Education
Bilingual in Spanish and English
1+ year of call center experience
High school diploma or GED required
Proficient computer skills with software applications such as Microsoft Office
Previous medical industry experience preferred but not required
Bilingual Customer Service Specialist • Alexandria, Virginia, United States
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