Implementation Specialist

Location: USA—Work from home #LI-Remote

About SOVRA

SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and accountability, helping governments operate more efficiently and transparently on behalf of the communities they serve.

What makes SOVRA unique is our deep focus on the public sector. Our solutions are purpose-built to solve real, complex procurement challenges, balancing compliance with usability and innovation. That commitment has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, reflecting our high standards and impact in the market.

At SOVRA, the work you do matters. Every improvement we make helps public organizations stretch taxpayer dollars further, operate with greater transparency, and deliver better outcomes for millions of people. We’re a growing, mission-driven company where smart, curious people come together to build technology that serves the public good.

Learn more at sovra.com.

About the job

In this role, you'll be responsible for researching and understanding detailed customer business and technical requirements; developing detailed requirements documentation; implementing technical data integration/transforms, migration and reporting solutions; developing test strategies for system functionality; and providing ongoing technical support to the Services team and clients during solution implementation projects.

What will your main responsibilities look like?

In this role, you will be responsible for:

• Develop robust knowledge of product functionality and potential usage/configuration solutions for clients
• Perform process-focused analysis of client procurement/purchasing processes and develop appropriate software configuration and technical design recommendations to be used in design sessions with clients.
• Design, document, develop, and test data integration transformations and data solution features that align with the software products and the client's needs.
• Refine and translate user requirements into detailed functional and technical design specifications for data integration/transformation, migration, and reporting solutions that align with functional use cases and client needs.
• Design, configure, and maintain reporting and analytics solutions, including dashboards, data views, and scheduled reports.
• Develop and optimize data‑driven insights and visualization outputs that support client decision‑making.
• Collaborate with stakeholders to gather reporting requirements and translate them into scalable, maintainable business intelligence deliverables.
• Ensure accuracy, performance, and usability across all reporting and BI outputs.
• Conduct and support client product testing according to plan
• Provide technical support and root cause analysis
• Translate technical issues for non-technical team members
• Ensure adherence to project deadlines and schedules, and communicate risks
• Understand the necessity of project standards and apply them consistently
• Prioritize multiple tasks effectively
• Monitor quality levels of delivery and escalate any issues/blockers
• Other related duties as assigned

What elements of your professional background will be necessary and useful in this role?

• Bachelor's degree in computer science, Management Information Systems, or related field.
• 5+ years of experience as a business/system analyst performing duties like those in the Duties and Responsibilities section.
• 2+ years of experience with the following: SQL Server, PostgreSQL, and XML.
• Experience with multiple software development lifecycle (SDLC) methodologies, including agile, iterative and waterfall.
• Familiarity with tools such as MapForce, Jaspersoft, and DBeaver is a plus.
• Experience building reports and dashboards with modern BI or reporting platforms (e.g., enterprise reporting tools, visualization tools, or embedded analytics platforms).
• Strong understanding of BI concepts, including data modelling, reporting structures, and visualization best practices.
• Experience working with BI data sources such as SQL queries, views, stored procedures, and structured datasets.
• Required: Authorized to work in the US—unfortunately, we cannot sponsor work visas or transfers at this time.
• Required: Must be physically located in one of the following states: AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.

What are the assets that would make you stand out?

• Demonstrated passion and desire to solve complex business problems through a combination of process refinements and information technology
• Proven successful experience working with teams as well as an individual contributor
• Strong RDBMS data design and analysis skills
• Exposure to technical environments utilizing web-development tools such as HTML, CSS, JavaScript and AJAX
• Solid understanding of data migration processes, including system dependencies and data integrity
• Experience working with interfaces, including APIs, ETLs, flat files, XML, and transformation tools
• Ability to work with minimal supervision with supervisors, peers, and administrative personnel to accomplish objectives
• Ability to learn quickly and apply knowledge to solve business problems
• Identify and analyze problems, propose solutions, and anticipate future problem areas before initiating action and implementing solutions
• Great attitude and spirit of cooperation
• Must be willing to travel periodically (up to 10%)

I appreciate your interest in SOVRA. However, only selected candidates will be contacted.

At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.

International Data Base Corp doing business under SOVRAtm participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.

International Data Base Corp, que opera bajo el nombre comercial SOVRAtm, participa en E-Verify. Si es seleccionado para el empleo, se le solicitará que proporcione la información de su Formulario I-9 para confirmar que está autorizado a trabajar en los Estados Unidos.