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ERP/CRM Consultant
ERP/CRM ConsultantLos Angeles Staffing • Los Angeles, CA, US
ERP / CRM Consultant

ERP / CRM Consultant

Los Angeles Staffing • Los Angeles, CA, US
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  • [job_card.full_time]
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ERP / CRM Consultant

We are looking for an experienced ERP / CRM Consultant to join our team on a long-term contract basis. This role involves optimizing and managing system configurations to support multi-state operations and ensuring compliance with organizational policies. Based in Los Angeles, California, this position is ideal for professionals skilled in system administration and configuration.

Responsibilities :

  • Configure scheduling rules, compliance engines, timeclock policies, and role-based permissions to support multi-state operations.
  • Facilitate the setup of new restaurant locations, applying standardized templates while addressing local compliance needs.
  • Oversee user provisioning workflows, including managing security roles and access permissions for thousands of team members.
  • Collaborate with Legal and People teams to adapt system configurations based on policy changes.
  • Develop and maintain system documentation to ensure consistent configuration management.
  • Provide technical guidance and training to managers and team members on system functionalities.
  • Troubleshoot and resolve system issues, ensuring minimal disruption to operations.
  • Coordinate with stakeholders to gather requirements and implement system updates effectively.
  • Monitor system performance and recommend improvements to enhance functionality and efficiency.
  • Partner with cross-functional teams to integrate new tools and technologies into existing systems.

Requirements :

  • Proficiency in client-side scripting and API development.
  • Strong experience with configuration management and business requirement documentation.
  • Hands-on expertise in Salesforce development and UKG Pro.
  • Advanced knowledge of Microsoft Excel, including creating complex formulas.
  • Ability to analyze and translate business needs into system solutions.
  • Skilled at managing large-scale user provisioning and security structures.
  • Excellent problem-solving and troubleshooting capabilities.
  • Effective communication and collaboration skills to work across departments.
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