Transportation Dispatcher

Now Hiring : Dispatcher

Location :  Norwalk, CA

Schedule : Sunday–Thursday | 11 : 30 AM – 8 : 00 PM

Starting Pay : $22.50 / hour

🚛 Join the Dispatch Team at TCI — Keep Freight Moving Smoothly

TCI is seeking a reliable, detail-driven Dispatcher to serve as the critical communication link between drivers, customers, and internal teams. If you thrive in high-paced environments, can calmly manage logistics challenges in real time, and have a strong command of Excel and dispatch systems , we want to hear from you!

💼 What You'll Do

Coordinate Operations : Supervise and manage a fleet of drivers, ensuring on-time, DOT-compliant deliveries.

Dispatch Mastery : Manage our load board in McLeod , accept EDI’s, close loads, and ensure seamless live dispatch flow.

Tracking & Visibility : Use McLeod and Samsara to track driver movement and proactively resolve delays.

Documentation & Admin : Scan, upload, and manage documentation using various software platforms.

Customer and Driver Support : Build rapport, troubleshoot delivery issues, and maintain excellent communication across all channels.

Fleet Performance Management : Monitor productivity, legal HOS, safety protocols, and overall planning efficiency.

Collaborate & Coordinate : Partner with external freight vendors and internal operations teams to meet daily goals.

🛠 What You Bring to the Table

• Dispatch Experience : 1+ years in dispatch, logistics, or fleet coordination (preferred, not required).
• Excel Expertise : You must be comfortable navigating spreadsheets — from updating dispatch logs to tracking metrics.

Bilingual : Spanish proficiency is a strong plus!

Tech-Savvy : Experience with dispatch software (especially McLeod), fleet tracking, and digital documentation tools.

Cool Under Pressure : Stay composed during high-pressure situations and respond swiftly to operational changes.

Strong Communication : Excellent verbal and written skills to interact clearly with drivers, customers, and your team.

DOT & OSHA Familiarity : Understanding transportation regulations is a bonus.

🔍 Who Succeeds in This Role

You're a proactive problem-solver who can manage multiple moving parts while keeping calm and focused. You’re team-oriented, customer-centric, and never shy away from taking ownership. Your Excel knowledge keeps you organized, and your commitment to smooth, safe dispatching makes you a vital part of our operation.