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CBRN Logistics Systems Representative
CBRN Logistics Systems RepresentativeChimera Enterprises International • Rock Island, IL, US
CBRN Logistics Systems Representative

CBRN Logistics Systems Representative

Chimera Enterprises International • Rock Island, IL, US
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Job Description :

  • Seeking part-time candidates.
  • The CBRN Logistics Systems Representative will work in a team environment and provide support to other team members of the Chemical Biological Radiological Nuclear Informational Resource Center (CBRN-IRC).
  • Provide logistics systems support by using Government-Off-The-Shelf (GOTS) information systems, internet-based resources and a number of additional tools in the operation of the CBRN-IRC.  In order to support the CBRN-IRC mission, the candidate shall receive, process, research, track, and respond to customer inquiries that are submitted through various communication methods, primarily via telephone or email.
  • The subject matter of the inquiries will be related to the mission of the Joint Program Executive Office- Chemical Biological Defense (JPEO-CBD) and the TACOM Life Cycle Management Command Consequence Management program.  Inquiries received for these two (2) programs will have distinct requirements for information / data entry, tracking and responsibility for resolution.  In general, candidate will participate in the resolution of JPEO-CBD related inquires, while the responsibility for TACOM inquiries will be primarily to log the customer issues into the ticketing system.

Job Duties :

  • Receive, document, research, and track a variety of customer inquires via phone and email related to JPEO-CBD and TACOM systems.
  • Identify trends noticed in inquiries received.
  • Maintain accurate information on inquiries and resolution of inquiries in a variety of Government systems.
  • Perform research on a variety of Government logistics and CBRN related systems.
  • Qualifications :

  • Possess a minimum of three (3) years of verifiable experience(within the last ten years) in Department of Defense chemical-biological systems in which they obtained knowledge of shelf-life, Part Number (PN) structure, National Stock Number (NSN) structure, and model number structure, along with knowledge of Chemical Biological Radiological Nuclear (CBRN) equipment.
  • Possess intermediate computer skills which allow for efficient use of Microsoft Windows, Microsoft Outlook, Microsoft Office Suite, web-based data entry forms and common internet search technologies.
  • Possess communication and customer support skills that will allow for effective and efficient verbal and written communication in order to facilitate the information gathering and sharing between internal / external contacts, customers, individuals and / or agencies.
  • The personnel shall also have experience working in a team environment.
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