Account Manager

At Daniels Health were not just managing medical wastewere transforming healthcare safety.

Our mission is bold : to make healthcare safer for those who care for others. Through cutting-edge innovation infection control expertise and a fierce commitment to sustainability were redefining what it means to protect frontline workers and the environment. If youre passionate about purpose-driven work and want to be part of a company thats making a real impact in healthcare youve just found your next home

Join Daniels Health as an Account Manager in Detroit Michigan!

Were looking for a driven professional to take ownership of a key market and grow with this role youll manage a portfolio of healthcare clients deliver outstanding service and lead impactful projects. Youll focus on client retention account development and uncovering new opportunitiesall while building strong relationships and ensuring customer satisfaction.

What you will do

• Support the development and execution of customer account strategies that align with defined key business metrics including client retention revenue growth cost savings and profitability
• Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
• Develop a blueprint for key accounts that includes contract terms and expiration services and products we provide buying group etc.
• Project Management and problem solving to drive outcomes inter-departmentally for the customer
• Ongoing in-service education with clinical staff on our products and services related to safety sustainability efficiency compliance and education
• Be able to provide product expertise across our full service offering
• Assist with waste policy capture design review annual assessment and policy adjustment aligned with strategic goals
• Serve as a customer advocate internally while effectively collaborating with internal cross-functional teams including operations sales logistics and finance
• Conduct routine audits related to contractual KPIs in the areas of safety sustainability efficiency compliance and education
• Ability to support new product installations or new program implementations at a customer site
• Support strategic customer meetings to communicate best practices business results and successes
• Support the facilitation of quarterly business reviews and conduct pre-work audits data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.

Candidate Profile

If youre ready to make a difference in healthcare and thrive in a fast-paced purpose-driven environment we want to hear from you!

Learn more about us and our mission!

Daniels Health & Sharpsmart is an equal opportunity accordance with anti-discrimination law it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex age national origin disability status protected veteran status or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1