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Support Associate
Support AssociateTory Burch • Costa Mesa, CA, US
Support Associate

Support Associate

Tory Burch • Costa Mesa, CA, US
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  • [job_card.full_time]
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Tory Burch Lifestyle Brand Position

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life at Tory Burch is special because :

When you join us, you're joining a purpose-led company on an exciting growth journey with the best retail team in the industry.

  • Our culture is welcoming and inclusive everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding high performance.
  • Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
  • We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive retail leaders are there to support you each step of the way.
  • We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This role is tailor-made for you because :

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!

A day in the life :

The typical day is atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing / unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.

To land this role :

  • One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
  • Occasional overnight travel may be required
  • Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
  • Why you'll want to join our team :

    Our retail teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

    How we work together :

  • Adaptable We change before we have to
  • Entrepreneurial We own it
  • Collaborative There's no "I" in Tory
  • Client & brand focused We put ourselves in Tory's shoes
  • Live the values We show up for each other
  • Functional expertise We're constantly learning and growing
  • #TeamTory values :

    We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

    Compensation range :

    The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.

    Benefits information :

    We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.

    Equal employment opportunity statement :

    Tory Burch LLC is an equal employment opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

    Disability accommodation :

    Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

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