Director of Clinical Services

Description:

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend care? If so, we want to meet you.

Dover Health, a regional healthcare provider, seeks a service-minded, career-oriented individual to join our team as a Director of Clinical Services at our Chicago location.

As a Director of Clinical Services, you will have the opportunity to connect with, and positively impact the lives of, our patients daily! You will promote the physical, personal, and emotional well-being of patients and work with the Dover Health teams to strive to deliver compassionate support in this critical time for patients and families.

As a Director of Clinical Services, you will impact the lives of our patients by –

• Coordinating and overseeing all direct and indirect patient services provided by clinical organization personnel.
• Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance of standards.
• Perform chart audits.
• Gather data for QAPI and participates in QAPI activities.
• Appraise clinical staff performance during their probationary period and annually, provides teaching and counseling necessary to enhance the delivery of services and the professional development of nursing and health aide staff.
• Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening from before assignment of direct care staff.
• Oversees the maintenance of patient clinical records and assures compliance with local, state, and federal laws as well as CHAP standards of care.
• Assist with the orientation of new staff.
• See patients in the home setting as needed.
• Participate in audits, IDG meetings and QAPI.
• Maintains adequate and appropriate medical supplies.
• responsible for orientation of new personnel as well as in-services for current staff
• Responsible for ensuring Medicare, State and CHAP regulations are followed by all clinical staff.
• Assume responsibility for self-development by continually striving to improve his/her Nursing/Management practice through formal education, attendance at workshops and conferences, active participation in professional and related organization meetings and/or individual research and reading.

To become a Director of Clinical Services, you will need –

• Must be a graduate of an accredited School of Nursing
• Must be a registered Nurse licensed by the state.
• Must have a minimum of 2 years nursing experience in home hospice or skilled home care.
• At least one year of supervisory experience
• Ability to market and deal tactfully with customers and the community
• Knowledge of business management, governmental regulations, and CHAP standards
• The ability to communicate well, both verbally and in writing
• Must have the ability to demonstrate self-confidence and positive attitude toward self and others and maintain commitment and enthusiasm to goal achievement.
• Able and willing to travel as needed.
• Other duties as assigned.

When considering a career with Dover Health, please understand that –

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• Dover Health believes that its team is its greatest asset. For this reason, we provide our team members with extensive training, personal and career development opportunities, and flexible schedules.
• Dover Health believes in promoting from within. We seek team members who wish to grow with us.
• Dover Health offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
• Dover Health offers wages on-demand which allows you to access your earned wages before your payday.
• Dover Health considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, encouraged to participate in COVID-19 vaccine program, participating in testing requirements (COVID-19 and TB), and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Dover Health considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.

Requirements: