Job Description
Job Description
Description :
Title : Server Assistant
Reports to : Campo Assistant Manager
Position Type : Full or Part-time, Non-exempt
Why you'll love it here :
At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospitality, empathy, excellence, respect and stewardship—driving an unforgettable guest and employee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe.
Job Summary :
The Server Assistant supports servers in delivering a high-quality dining experience by maintaining cleanliness and orderliness in the dining area, ensuring tables are properly set and cleared, and assisting with various tasks as needed. This role is crucial for smooth and efficient restaurant operations.
Duties & Responsibilities :
- Act as an ambassador and representative for the property, the Village of Los Ranchos, and Albuquerque
- Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs
- Respond rapidly to customer requests in a professional and hospitable manner
- Learn the menu so that it can be explained to our guests
- Serve food and beverage orders to guests in a timely and courteous manner
- Partner with other members of the Los Poblanos family to ensure guests have an amazing experience in all aspects of visiting our property
- Perform opening and closing procedures
- Perform other job-related duties as assigned
Essential Job Functions :
Assist customers with seating arrangementsPresent food or beverage information or menus to customersPrepare hot or cold beveragesServe food or beveragesEnforce rules or regulationsCollect dirty dishes or other tablewareArrange tables or dining areasClean food service areasStock serving stations or dining areas with food or suppliesRequirements :
A minimum of (2) years of experience working in a fine dining establishmentCompletion of Serve SafeValid Alcohol Servers PermitMust display a professional appearance and attitudeExcellent oral communication skills and positive interpersonal skills requiredAble to work under pressure and remain calm to resolve problems using good judgmentAble to work cohesively with co-workers as part of a teamProblem-solving skills and deductive reasoning abilitiesHigh School Diploma or EquivalentMust be able to sit, stand, bend, squat, reach, and walk 8 to 10 hours a dayAble to grasp, lift, carry. Must be able to lift 30 lbs. in short intervals throughout the dayMust be willing and able to work a varied schedule to include evenings, weekends, and holidaysPreferred :
Ability to speak Spanish is a plusInterest in sustainability, food, and New Mexico cultureInterest in organic farming, agriculture, art, and architecture is a plusThis job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.