Bilingual Front Desk / Scheduling Coordinator

Job Description

Job Description

About Us

The Epilepsy Care Center and NeuroLab Diagnostics in Irving, Texas, is a leading neurology and neurodiagnostic practice dedicated to providing compassionate and comprehensive care for patients with neurological conditions and seizures. We are currently seeking a bilingual (English / Spanish) Front Desk / Scheduling Coordinator to join our team.

Position Overview

We are looking for a highly organized and professional individual to serve as the first point of contact for our patients and families. The ideal candidate will have experience in medical front office operations, scheduling, and patient communication. As a Scheduling Coordinator, you will play a key role in managing patient flow and supporting our clinical team.

Key Responsibilities

Greet and assist patients in person and over the phone

Schedule appointments and manage provider calendars

Call and confirm patient appointments

Enter new patient demographics into the EHR

Document accurately in the electronic health record (NextGen experience is a plus)

Perform clerical duties such as scanning, faxing, and filing

Ensure excellent customer service at all times

Qualifications

Bilingual in English and Spanish is required

Minimum of 1 year of experience working in a physician’s office

Experience with neurology is a plus

Proficiency in medical terminology, typing, spelling, and clerical accuracy

Previous experience with NextGen EHR is a strong plus

Professional demeanor and excellent communication skills

Schedule

Full-time : 40 hours per week

Monday to Friday during standard business hours

Benefits

Competitive Pay : $18.00 – $22.00 per hour, based on experience

Work-Life Balance : Enjoy a consistent Monday–Friday schedule with no weekend or evening shifts

Supportive Work Environment : Join a collaborative, mission-driven team focused on patient care and professional growth

Training & Development : Opportunities to gain experience in a specialized neurology and neurodiagnostic practice

Career Advancement : Be part of a growing practice with potential for expanded roles and responsibilities

Meaningful Impact : Make a real difference in the lives of patients and families dealing with neurological and seizure-related conditions

Professional Setting : Work in a modern, patient-centered facility with advanced technology and equipment