Job Description
Job Description
This is not a remote position. Must be able to commute to office in Macon, GA. No sponsorship or relocation assistance available.
Location : Macon, GA with travel to multiple locations as needed. Expected travel is ~10-15%.
Position Summary
The Business Analyst I serves as a critical bridge between business operations and technology, working across all departments to analyze workflows, identify inefficiencies, and implement solutions that drive operational excellence. This role combines analytical problem-solving with hands-on technical work, supporting our multi-location fuel distribution operations through process improvement initiatives, technology evaluations, project coordination, and platform administration.
Primary Responsibilities
Process Analysis & Improvement (40%)
- Partner with department leaders across logistics, accounting, and administrative functions to document current business processes and identify improvement opportunities
- Conduct workflow analysis to eliminate redundancies, reduce manual work, and increase operational efficiency
- Develop process maps, standard operating procedures, and training documentation
- Measure and report on the effectiveness of implemented process changes
- Facilitate cross-departmental collaboration to resolve process bottlenecks
Technology Research & Solution Identification (25%)
Research and evaluate software platforms, tools, and technologies that address identified business needsPrepare detailed cost-benefit analyses and vendor comparisons with recommendationsConduct product demonstrations and proof-of-concept testingStay current on industry technology trends relevant to fuel distribution and enterprise systemsAssess integration requirements with existing systems including ERP, logistics platforms, and othersProject Management & Implementation (20%)
Coordinate technology implementation projects from requirements gathering through deploymentDevelop project plans, timelines, and communication strategiesTrack project milestones, manage stakeholder expectations, and escalate issues appropriatelyFacilitate user acceptance testing and coordinate training for new systemsDocument project outcomes and lessons learnedPlatform Administration (10%)
Provide light administration for business applications and SaaS platformsManage user access, permissions, and basic configuration changesCoordinate with IT infrastructure team on system integrations and data flowsMonitor system performance and user feedback to identify enhancement opportunitiesAssist with troubleshooting application issues and coordinate vendor support when neededAdditional Duties (5%)
Support data analysis and reporting initiatives using Excel, Power Query, and business intelligence toolsParticipate in IT strategic planning and budgeting processesContribute to documentation of IT policies, procedures, and standardsAssist with other projects and duties as assigned by leadershipRequired Qualifications
Education & Experience
Bachelor's degree in Business Administration, Information Systems, Management Information Systems, or related field1-3 years of experience in business analysis, process improvement, or related roleExperience working in multi-location or multi-departmental business environments preferredTechnical Skills
Advanced proficiency in Microsoft Excel including formulas, pivot tables, and data analysisWorking knowledge of Microsoft 365 applications (Office, SharePoint, Teams, Power Apps)Basic understanding of database concepts and SQL queriesFamiliarity with project management methodologies and toolsAbility to quickly learn new software platforms and technologiesAnalytical & Communication Skills
Strong analytical and problem-solving abilities with attention to detailExcellent written and verbal communication skills for both technical and non-technical audiencesAbility to translate business requirements into technical specificationsSkilled at facilitating meetings and gathering requirements from diverse stakeholdersProfessional documentation and presentation skillsPersonal Attributes
Self-motivated with ability to manage multiple priorities independentlyStrong organizational skills and follow-through on commitmentsCustomer service orientation with focus on supporting business operationsCollaborative team player comfortable working across organizational levelsAdaptable and comfortable with ambiguity in a dynamic business environmentPreferred Qualifications
Experience with ERP systemsKnowledgeable of financial and managerial accountingKnowledgeable of AI tools and their potential benefits / risksFamiliarity with logistics, point-of-sale, or supply chain management systemsExperience with process mapping tools (Visio, Lucidchart, etc.)Basic scripting or automation knowledge (Power Automate, etc.)Working Conditions
Office environment with occasional travel required to company locations across Georgia, South Carolina, and FloridaStandard business hours with occasional extended hours for project implementations or system maintenanceLifting requirements : Minimal; primarily sedentary work with computer usageCompensation & Benefits
$60,000 - $75,000 depending on experience and skills. Position is eligible for variable annual bonus based on company and individual performance.Comprehensive benefits packages available including health, dental, vision insurance401(k) retirement plan with company matchPaid time off and holidaysProfessional development opportunitiesPowered by JazzHR
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