Business Process Analyst

A company is looking for a Business Process Analyst - HR Operations.

Key Responsibilities :

Collaborate with shared services teams to propose business process changes, emphasizing AI and automation

Drive decisions, deliver actionable solutions, and manage change management activities with a customer-centric approach

Define business requirements, build thorough process documents, and plan comprehensive change management activities

Required Qualifications :

5+ years of business analysis experience within an HR organization

Proven experience with ServiceNow and business process documentation

Demonstrable experience in AI implementations and optimizations in a business context

Experience in applying business process redesign principles within HR functions

Familiarity with LucidChart for documenting complex process flows is highly desirable