RECERTIFICATION SPECIALIST

Job Description

Job Description

Location : Villagebrook Apartments; Carol Stream, IL; Plus rotation among communities within the region

Schedule : Full-Time Exempt; 8 : 30 AM – 5 : 30 PM Monday –Friday, weekends / holidays as needed

Salary : $47K - $52K; commensurate with experience

Benefits : Health, dental, vision, Simple IRA, PTO, life and supplemental insurance, short- and long- term disability, and more. Relocation assistance may be available.

Full Circle Communities

(Communications regarding this position may include the company name “Banner Property” and should be deemed legitimate.)

At Full Circle Communities (FCC) , we believe everyone deserves access to safe, stable, and affordable housing—and we’re passionate about making that a reality. Through thoughtful design, preservation, and supportive resident services, we’re building communities where people can truly thrive. Now, we’re looking for someone with heart, drive, and precision to help us keep that mission moving forward.

Why This Role Matters

As a Recertification Specialist , you’re not just completing paperwork—you’re ensuring individuals and families can continue calling their homes home . You’ll guide residents through essential recertification steps, support program compliance, and be a friendly, knowledgeable resource across our communities. Your work has real impact. Every single day.

What You’ll Do

• Manage and complete annual and interim recertifications with accuracy
• Conduct resident and applicant interviews with professionalism and care
• Determine rent and eligibility based on program guidelines
• Educate residents about program requirements and expectations
• Maintain organized, compliant, secure resident files
• Support rent collection, lease enforcement, and community communication as needed
• Collaborate with Community Managers and General Managers to support property goals
• Jump in where needed—because teamwork is everything here

What You Bring

Why You’ll Love Working With Us

At FCC, you’re part of a mission-driven team that genuinely cares. You’ll work in a supportive environment where your contributions are meaningful, your voice is valued, and your growth is encouraged. Here, you’re helping build stronger communities—one resident at a time.

Full Circle Communities in an Equal Opportunity Employer.