Lead Administrator - User Experience and Assessment

Lead Administrator - User Experience and Assessment

Performs managerial work providing direction and guidance in setting and achieving goals and objectives; developing policies; reviewing guidelines, procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities; and establishing and monitoring budgets. May plan, assign and supervise the work of others. Works under limited supervision with latitude for the use of initiative and independent judgment.

Travel Required : None

Major / Essential Functions :

• Work with the User Experience and Assessment Librarian to conduct user experience research. Duties may include but are not limited to research design, participant recruitment, data collection, and reporting in alignment with institutional guidelines.
• Assist the Web Librarian with accessibility audits in SilkTide, remediation of accessibility issues, and other tasks as needed.
• Manage projects related to improving user experiences with library services, spaces, and resources. Duties may include but are not limited to project planning, reporting, creating documentation, and handoff.
• Document UX unit standards and processes.
• Analyze data to answer stakeholder questions, identifying findings that inform the development of user-friendly websites and services.
• Advocate for improved user experience and, where appropriate, accessibility to comply with current ADA requirements.
• Serve on library teams and committees as a subject expert on user experience and as an advocate for library users. Consult with teams as needed.
• Pursue professional development to inform enhancements to library services, spaces, and resources. Educate employees and students about user experience and best practices.

Preferred Qualifications :

Required Attachments : Cover Letter, Professional / Personal References, Resume / CV

Job Type : Full Time

Shift : Day

Required Qualifications : Bachelor's degree in area of expertise or closely related area required. Five (5) years of experience in planning, developing, or implementing programs or research grants. Additional education may substitute for required experience on a year-for-year basis.

About the Department and / or College :

Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. The University Libraries' system comprises : (1) University Library, (2) Southwest Collection / Special Collections Library, (3) Architecture Library, and (4) Peters Family Legacy Library within the Student Enrichment Center. The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The central focus of the Texas Tech University Libraries is to make available 3.72 million physical volumes, electronic resources, special collections and archives, and to offer services to students and faculty that enable academic and research success.

Safety Information : Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement : Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University : Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral / Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock : Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Job Family : Library & Museum

Job Sub Family : Library Services

Knowledge, Skills, and Abilities :

Annualized Pay Range : $48,000 - $63,700 - $78,400